Post-Sales Growth Across the Revenue Lifecycle

In this Post-Sales Growth Across the Revenue Lifecycle course, you’ll learn how to align post-sale teams using CRM and RLM tools, automate workflows for onboarding and expansion, and track key metrics like CLV and renewal rate. With full-lifecycle coordination in place, you can increase retention and scale long-term growth.

Post-sale growth often stalls when customer success, sales, and marketing work in isolation. This course shows how to build a unified revenue lifecycle that connects systems, teams, and metrics from acquisition to expansion. You’ll explore how to automate critical touchpoints, use shared dashboards to track renewal and upsell signals, and design handoffs that keep customer data and context intact. You’ll also learn how to support collaboration through shared definitions and visibility.

Whether you’re refining your renewal strategy or scaling a customer success function, by the end of this course, you’ll be able to drive sustainable post-sale growth with clear systems and shared accountability.

Learning Objectives:

• Align sales and customer success through CRM and RLM system integration
• Design automation workflows for onboarding, milestone check-ins, and renewals
• Track post-sale metrics such as renewal rate, CLV, and expansion value
• Use shared dashboards to monitor growth signals and account health
• Apply full-lifecycle strategies to connect acquisition, retention, and expansion