Operations management keeps businesses efficient and profitable.
Operations management keeps businesses efficient and profitable. In this Operations Management Fundamentals course, you will learn how companies design workflows, measure productivity, and improve processes to meet customer needs.
You will explore how operations management connects daily tasks with business goals. You will study process design to see how companies structure workflows to minimize waste and improve efficiency. You will also track KPIs that businesses use to measure productivity and identify areas for improvement.
Quality management makes sure that products and services meet expectations. You will work with total quality management, Six Sigma, and process improvement tools to keep operations consistent. You will also learn about supply chain management, including how businesses coordinate suppliers and manufacturers to deliver goods and services on time.
By the end of this course, you will understand how operations management drives business success. You will be able to identify inefficiencies and apply quality management principles to maintain consistency. With these skills, you can help businesses streamline operations and meet the demands of your customers.
Learning Objectives:
- Explain how operations management supports business strategy
- Identify process design strategies that improve efficiency
- Describe key metrics used to track productivity
- Apply quality management principles to maintain consistency
- Recognize the role of supply chains in delivering products and services
Skills you’ll gain
Process OptimizationProductivity ManagementSupply Chain CollaborationTranscript
The full transcript is available inside the lesson player once you start the course.
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