Persuasion doesn’t end with the first “yes.” Even when you secure a sale, buyers have the freedom of choice.
Persuasion doesn’t end with the first “yes.” Even when you secure a sale, buyers have the freedom of choice. So, how can you get customers interested in your product and keep them for the long term?
In this course, Strategic Sales Persuasion Techniques, you’ll learn how to use social proof, ethical urgency, and commitment-building strategies to influence buyer decisions and encourage loyalty. You’ll also explore ways to measure and refine your persuasive impact through data, feedback, and continuous improvement.
For mid-level sales professionals, account managers, and business development specialists, this course provides a deeper look at how to turn influence into long-term success. You’ll discover how to build credibility using client success stories and expert endorsements, guide decisions with urgency rooted in the buyer’s priorities, and increase engagement through consistent value. You’ll also learn how to use performance data and honest feedback to fine-tune your approach. These practical and ethical techniques help you close deals and build lasting relationships.
Learning Objectives:
- Apply social proof and authority to build credibility in sales conversations
- Use urgency ethically to support timely decision-making without pressure
- Strengthen buyer engagement through value-based commitment strategies
- Measure the effectiveness of persuasion techniques using sales metrics and feedback
- Refine messaging based on performance data and team input
Skills you’ll gain
Engagement SkillsEthical Standards And ConductCustomer Engagement StrategyData AnalysisTranscript
The full transcript is available inside the lesson player once you start the course.
Learn on the Go
Take your learning anywhere — the KnowledgeCity mobile app lets you watch lessons on the go.