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100 courses for 'Diversity & Inclusion'

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Understanding Neurodiversity in the Workplace 13m • 5 Lessons • Intermediate In this Understanding Neurodiversity in the Workplace course, you’ll learn how different thinking styles contribute to creativity, problem-solving, and workplace success. You’ll explore the strengths and challenges of neurodivergent employees and discover how inclusive hiring and support programs create a thriving work environment.

Strategies for Hiring Neurodivergent Talent 15m • 5 Lessons • Intermediate In this Strategies for Hiring Neurodivergent Talent course, you’ll learn how to attract, assess, and hire neurodivergent candidates. You’ll explore inclusive job descriptions, structured interviews, and strategies to reduce bias. You’ll learn how to make small adjustments to create a fair hiring process that helps your company find good talent.

Supporting and Integrating Neurodivergent Employees 14m • 6 Lessons • Intermediate In this Supporting and Integrating Neurodivergent Employees course, you’ll learn how to provide accommodations, encourage inclusion through training and mentorship, and measure the success of neurodiversity initiatives. With the right strategies, you’ll build an environment where every employee can contribute their best work.

Understanding Marginalization 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Understanding Marginalization, you'll learn how exclusion affects your team and how workplace rules and social habits can contribute to it. You'll also see how different parts of a person's identity—like race, gender, and disability—can combine to make the impact even stronger. Plus, you'll explore how old workplace traditions still shape the way people experience work today.

Effects of Marginalization 20m • 7 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on the Effects of Marginalization, you’ll see how exclusion affects employees on personal and professional levels. You’ll learn how it lowers confidence, slows career growth, and weakens team morale. You’ll also explore how ignoring marginalization can lead to legal risks and financial losses. Discover strategies to create an inclusive, productive workplace where every employee can do their best.

Addressing and Preventing Marginalization 23m • 8 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Addressing and Preventing Marginalization, you'll learn how exclusion happens in big and small ways and how you can stop it to make your workplace more inclusive. You'll explore how communication, leadership, and hiring policies can create equal opportunities for everyone. Discover how you can transform good intentions into meaningful strategies and encourage people to stay with your organization.

Fundamentals of Lowering Barriers to AI Use 16m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this Lowering Barriers to AI Use course, you will gain an understanding of AI fundamentals, practical applications, and ethical considerations. This course addresses common challenges in adopting AI and offers actionable strategies for creating a supportive and informed AI-friendly work environment.

Understanding Barriers to AI Use 17m • 6 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this Understanding Barriers to AI Use course, you’ll explore the technical, cultural, financial, and regulatory challenges of AI adoption, along with the strategies that organizations can select to overcome these barriers. Gain insights into implementing AI responsibly, mitigating risks, and creating a workplace ready to embrace AI integration.

Strategies for Lowering Barriers to AI Use 21m • 8 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this Strategies for Lowering Barriers to AI Use course, you’ll learn how to assess your organization’s AI readiness, develop a targeted AI strategy, manage change, and measure the success of AI initiatives. Gain actionable insights to overcome the technical, cultural, and financial challenges that can hinder effective AI integration.

From Diversity and Inclusion to Belonging 19m • 7 Lessons • Advanced

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

This course shows you how to break through the limitations of traditional diversity and inclusion efforts, address unconscious bias, and lead in a way that builds an inclusive workplace. You’ll gain the skills to transform your company’s culture, boosting employee satisfaction and engagement. By the end of this course, you’ll know how to create a workplace that values diversity, inclusion, and belonging, all while driving your organization forward.

The Business of Belonging 17m • 7 Lessons • Advanced

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, you’ll learn how a strong sense of belonging can boost innovation, improve the customer experience, and increase employee engagement. We’ll cover the benefits of belonging, show you how to build it into your hiring process, and teach you how to measure the impact of your efforts. By the end of this course, you’ll have practical tools to help create belonging in your teams, making your company stand out as an employer of choice.

Creating a Culture of Belonging 23m • 8 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, you’ll learn how to make belonging a core part of your organization’s values, inspire inclusion through training, and support employees with resource groups. This course will guide you through how to set up feedback systems, measure the impact of your belonging efforts, and adapt your approach to meet the changing needs of your workforce. By the end, you’ll be prepared to create a work environment where every employee feels valued, heard, and key to the organization’s success.

Diversity and Inclusion in Global Organizations 24m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Diversity and Inclusion in Global Organizations, you'll learn the critical distinctions between diversity and inclusion, the importance of fostering a diverse workforce, and how to create an inclusive environment. By measuring and evaluating your DEI efforts, you'll be equipped to drive meaningful change and leverage the full potential of a diverse workforce. Discover how to build a culture where all employees feel valued and integral to the organization’s success.

Leading Through Global Diversity and Inclusion Challenges 23m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Leading Through Global Diversity and Inclusion Challenges, you’ll learn to recognize unconscious biases, manage conflicts, and drive innovation. We’ll help you create a more inclusive workplace that aligns with equity and social responsibility. Through real-world examples and practical strategies, we'll explore how diversity can drive innovation, enabling your organization to harness various perspectives that fuel creativity and success.

Strengthening Your Global Organization with Diversity and Inclusion 27m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Strengthening Your Global Organization with Diversity and Inclusion, you’ll develop the skills to lead diverse teams, create inclusive hiring practices, and enhance employee resource groups. We’ll also explore the impact of cultural biases and assumptions on your leadership style. By the end of this course, you will be prepared to implement these strategies and create a more cohesive, productive, and innovative global workforce.

Understanding Groupthink 12m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, we’ll discuss the dangers of groupthink by overviewing some real-world examples of groupthink and how it negatively affects companies’ growth. We’ll take a look at common signs of groupthink and strategies you can use to mitigate these risks. We’ll also talk about the psychology of group dynamics, including how leadership styles affect group decision-making.

Factors Contributing to Groupthink 13m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, we’ll discuss group cohesion and consider how it can help or hinder organizations. We’ll consider different leadership styles and how you can remain adaptable to better meet the needs of your team. You’ll also gain an understanding of how organizational culture influences groupthink and what you can do to prevent groupthink from taking over decision-making processes in your organization.

Mitigating Groupthink 13m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, we’ll discuss ways you can promote diverse perspectives in your organization. We’ll also go over the importance of establishing decision-making processes and explore ways to create a culture of open communication. By the end of this course, you’ll have a better understanding of strategies you can use to overcome groupthink while boosting your team’s decision-making skills.

The Impact of Microaggressions in the Workplace 19m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll define privilege, unconscious bias, and structural inequality. We’ll consider the different types of microaggressions and how they can affect workplace culture. We’ll also discuss reasons why microaggressions may occur and what you can do to foster a workplace culture that is more inclusive and positive.

The Types of Microaggressions 18m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we will make distinctions between different kinds of microaggressions. We will provide examples of prejudiced behavior and statements and its affects on employees. We’ll also discuss the benefits of having a microaggression-free workplace.

Mitigating Microaggressions in the Workplace 15m • 5 Lessons • Beginner

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll take a look at some strategies you can use to identify and address microaggressions. We’ll discuss the benefits of awareness and understanding while also considering ways to prevent microaggressions from occurring in the workplace. By the end of this course, you’ll be equipped with strategies you can use to foster a more inclusive and uplifting workplace.

Introduction to Disability Awareness 20m • 6 Lessons • Essential

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll discuss the importance of understanding disabilities and making reasonable accommodation for those who have disabilities. We’ll discuss common misconceptions surrounding disabilities and why these misconceptions may arise. By the end of this course, you’ll better understand how to create opportunities for open dialogue and promoting understanding, fostering an inclusive and supportive workplace culture where everyone can grow and succeed.

Workplace Accommodations and Support 21m • 6 Lessons • Essential

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll discuss ways you can provide reasonable accommodation in your workplace. We’ll cover a variety of solutions ranging from physical accessibility to digital accessibility, as well as the importance of flexible work arrangements. By the end of this course, you’ll have a better understanding of the kinds of policies and procedures that help to create an accessible and inclusive workplace.

Building an Inclusive Work Environment 16m • 5 Lessons • Essential

Society for Human Resource Management (SHRM®)

In this course, we’ll discuss the value of inclusive leadership and management. We’ll discuss how you can create accessible workspaces so that every member of your staff can thrive in their physical and digital environment. We’ll also explore ways to promote diversity and inclusion beyond merely following compliance.

Understanding Cognitive Diversity 11m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you will learn about the different dimensions of cognitive diversity, the benefits of having a diverse workforce, and how to embrace healthy dissent and conflict. We’ll discuss why it’s best not to overlook cognitive diversity, along with its benefits and challenges. You will also learn how to create a diverse culture in your organization to develop a stronger workforce.

Promoting Cognitive Diversity 9m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course will teach you how to promote cognitive diversity in your team or organization in a way that is productive and beneficial. You will learn how to utilize mental models and maps to help your team collaborate more effectively. You’ll also learn why cross-departmental collaboration can promote diversity of thought. We’ll talk about mental models and maps, as well as how they can combat cognitive dissonance in the workplace.

Maintaining a Cognitively Diverse Workplace 11m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course will teach you how to create a cognitively diverse workplace, even though it’s a trait that can be challenging to identify. You’ll discover the benefits of cognitive diversity and how to create an environment where people from different backgrounds and with different perspectives can thrive. You will also learn how to hire for cognitive diversity and how to provide continuous learning opportunities that help employees develop their cognitive skills.

Developing a DEI Initiative 14m • 6 Lessons • Advanced Our course, Developing a DE&I Initiative, teaches you how to determine the need for change and design, develop, and evaluate a DE&I strategy.

DEI Hiring and Onboarding Strategies 11m • 5 Lessons • Advanced Our course, Hiring and Onboarding Strategies, teaches you how to effectively recruit, source, onboard, train, develop, and retain employees from historically marginalized groups. You can proactively build and sustain diverse talent pipelines.

DEI Organizational Processes for Executives 17m • 6 Lessons • Advanced Our course, DE&I Organizational Processes for Executives, teaches you how to implement processes that embed DE&I throughout your organization.

Diversity and Inclusion for a Better Business 16m • 6 Lessons • Advanced In this course on Diversity and Inclusion for a Better Business, we’ll discuss the benefits of building a culture of diversity and equity. We'll review essential concepts, such as the Six C’s of inclusive leadership, and learn how to apply them in practice. We’ll also learn about unconscious biases that can affect decision-making and how to identify and overcome them.

Leadership for Identity Diversity 21m • 6 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In this course on Leadership for Identity Diversity, you will learn about obstacles that diverse populations face and how you can respect and prioritize their needs and experiences at work. We’ll discuss strategies and techniques that you can use to improve relationships with all employees, as well as create a comfortable environment for everyone.

Applying Yourself to Diverse and Inclusive Leadership 26m • 9 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In this course on Applying Yourself to Diverse and Inclusive Leadership, you’ll learn how to increase the effectiveness of your diversity and inclusion initiatives. Through self-awareness, you can model your commitment to change and encourage others to follow your example. You’ll learn strategies for overcoming bias and giving and receiving feedback.

The LGBTQ+ Community 16m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

This course on the LGBTQ+ Community will teach you how to define each component of the LGBTQ+ acronym, recognize the community at work, and serve as an ally. It’s important to make sure everyone feels respected, especially in a diverse workforce. We can all make each other feel welcome by learning about the kinds of diversity in the workplace, including gender identity and sexual orientation.

LGBTQ+ and the Workplace 13m • 5 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on LGBTQ+ and the Workplace, we’ll teach you about the multiple laws that prohibit discrimination against people based on gender identity and sexual orientation. We’ll also identify some of the everyday stereotypes, biases, discrimination, and harassment LGBTQ+ people face. Along the way, we’ll help you to reflect on your own stereotypes and biases, and explore how companies can prevent harassment and discrimination in the workplace.

Supporting the LGBTQ+ Community in the Workplace 17m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on Supporting the LGBTQ+ Community in the Workplace, we’ll teach you how to use more inclusive language in employee hiring, onboarding, and policies. You’ll learn to communicate more effectively in common LGBTQ+ conversations in the workplace, improve employee experience via allyship training and restroom policies, and overcome challenges from employees who are hesitant or resistant to welcome LGBTQ+ employees in the workplace.

Cross-Cultural Competence 17m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In these lessons on Cross-Cultural Competence, you will learn the basic definition of culture. Then you will learn how to understand and acknowledge that different cultures have a variety of approaches and perspectives in the workplace. You’ll discover how to become more aware of a culture’s patterns and assess and develop your cross-cultural competence.

Adjusting to Communication Styles 17m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In these lessons on Adjusting to Communication Styles, you will learn how to change how you communicate with others. You will learn the difference between direct and indirect communication. You will also understand how to communicate effectively across cultures, such as using inclusive actions and language in your communication, showing politeness, and giving effective feedback.

Managing Inclusive Conversations 16m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In these lessons on Managing Inclusive Conversations, you will learn how to manage cross-cultural meetings and projects effectively. You will learn what can cause cross-cultural conflicts, how to resolve them, and how to prevent them. You will also learn the importance of considering how best to reward people from different cultures.

Defining Cross-Cultural Leadership 18m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course provides an in-depth exploration of the strategies and fundamentals of cross-cultural leadership. You will learn to work with different cultures, understand what constitutes cross-cultural leadership, and build your own cross-cultural competence. You’ll also learn to develop your ability to build cross-cultural competence while accommodating differences in strategic planning.

Approaching Cultural Differences as a Leader 18m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course will help you understand the importance of gaining knowledge of other cultures when leading a diverse team. You’ll also learn how to host a culturally inclusive interview, allowing you to create a workforce that represents your organization’s values. These lessons will share how you can gain awareness of knowledge of other cultures, learn through practice, and deepen your relationships with your multicultural coworkers.

Developing Cross-Cultural Competence for Leaders 18m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, we'll discuss the importance of recognizing and meeting certain cultural expectations for leadership. We’ll also cover how you can manifest authenticity within your relationships with your employees, demonstrating your respect for them. You will assess your leadership style and identify what makes it effective. Then you’ll learn how to respect local cultural expressions and communicate clearly with people.

Understanding Bias 13m • 5 Lessons • Intermediate This course on Understanding Bias teaches you how to define, analyze, and overcome your bias. Bias is a term for when we have an opinion for or against someone or something. We all have biases. This course teaches you how biases happen, what consequences they bring, and how you can work to reduce their impact.

Types of Bias 11m • 5 Lessons • Intermediate This course on Types of Bias teaches you how to identify biases you are aware of and those you are unaware of. We’ll help raise your awareness of in-group bias, self-serving bias, status quo bias, and many more.

Mitigating Bias in the Workplace 15m • 6 Lessons • Intermediate This course on Mitigating Bias in the Workplace teaches you how to identify and overcome bias in hiring and leading people, address systemic bias, respond to and recover from bias, and create a more diverse, equitable, and inclusive work environment.

Understanding Hostility in the Workplace 19m • 6 Lessons • Advanced This course is designed to help you protect your company’s most important assets–your workforce. You’ll learn to recognize major factors that create hostility, and understand how certain behaviors can be seen as threatening or offensive. We’ll teach you how to skillfully communicate so you can avoid escalating tense situations. We’ll also discuss how acting without regulating our emotions can create a hostile environment.

Managing Hostility in the Workplace 13m • 5 Lessons • Advanced In this course we’ll explore how to create a reliable procedure for handling hostile situations, and how to use effective policies to ensure everyone is treated with respect and care. You’ll learn about training your workforce in procedures, and how to follow through with policies across every level of the workforce. This will help you ensure that you and your organization can handle hostility effectively and responsibly.

Sustaining a Positive Work Environment 11m • 5 Lessons • Advanced In this course we’ll teach you to be the change you want to see by setting an example for the people you work with. When you demonstrate respectful behavior, it is easier to ask the same thing of your workforce. We'll explore how being a positive influence can make your approaches to hostility more authentic. You’ll learn about enforcing a zero-tolerance policy that educates each employee about behaviors that cross your organization’s boundaries.

Equity vs. Equality 10m • 5 Lessons • Advanced

Project Management Institute (PMI®)

In this course, you’ll learn the difference between equity and equality. We’ll cover when each approach to fairness is appropriate and how to discern which to apply.

Types of Equity at Work 19m • 7 Lessons • Advanced

Project Management Institute (PMI®)

After this course, you will be able to apply equity for your diverse employees. You’ll also be prepared to lead an inclusive company.

Promoting Equity in the Workplace 26m • 9 Lessons • Advanced

Project Management Institute (PMI®)

This course will help you maintain an equitable environment for your employees. You’ll learn how to make long-lasting adjustments that bring out the best in the people you lead.

The Role of Empathy in Workplace Diversity, Equity, and Inclusion 11m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on The Role of Empathy in Workplace Diversity, we will define and explain empathy so that you can be better prepared to use it correctly in the workplace. We will also discuss the difference between empathy and sympathy to help you encourage deep connections with others. By the end of this course, you will understand how empathy can support workplace equity and give workers the assurance that their needs will be recognized and met.

Overcoming Challenges to Empathy and Inclusion in the Workplace 12m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Today, many people and companies celebrate having more diversity in the workplace, which is a major step toward inclusion. The next step can be to integrate more inclusion by using empathy in the workplace. Empathy is a powerful skill that contributes to a workplace culture where everyone can feel they belong. But what are some of the challenges to being empathetic at work? And how can you overcome them to create a culture of empathy and inclusivity?

Encouraging Empathy and Inclusion in the Workplace 10m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Building an inclusive workplace doesn’t happen overnight, but organizational change can be encouraged by the actions of just one person. Demonstrating empathy can help guide people on how to interact with you and inspire others to have an empathetic communication style at work. But how can you improve your communication skills to foster a more inclusive and empathetic workplace? What interpersonal skills can help you overcome differences and build better workplace relationships?

Workplace Psychological Safety, Management, and Human Resources 26m • 7 Lessons • Intermediate In this Workplace Psychological Safety, Management, and Human Resources course, you’ll learn what psychological safety is, how it relates to workplace culture and strengthens employee well-being. You’ll recognize its contributions to productivity and success so that you can incorporate it into the roles of management and human resources. And you’ll discover the soft skills and leadership qualities necessary to foster a safe environment for all your employees.

Psychological Safety and HR Strategy 26m • 7 Lessons • Intermediate In this Psychological Safety and HR Strategy course, you’ll learn to distinguish practices that promote psychological safety from practices that discourage respect in the workplace. With this knowledge, you’ll be able to create an organization where engagement and diversity coexist to produce innovative results. You’ll be able to increase employee motivation and trust by learning ways to leverage the differences in your workforce.

Human Resources Practices for Promoting Psychological Safety 29m • 7 Lessons • Intermediate In Human Resources Practices for Promoting Psychological Safety, we’ll cover how to relieve employee emotional distress and burnout by adopting initiatives that allow for more employee control over their workday and tasks. You’ll be able to improve employee commitment and cooperation by employing strategies that permit open and transparent communication. By the end of this course, you will have the tools to enhance and maintain psychological safety in your workplace.

Understanding Inclusivity as a Core Principle of Successful Leadership 18m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course on Understanding Inclusivity as a Core Principle of Successful Leadership teaches leaders how to prioritize and create an environment in which all employees thrive. We teach you how to be fair and empathetic in your role as a leader of a diverse workplace, and how you can change workplace culture to be more inclusive.

Communicating Leadership Effectively to Diverse Teams 16m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

Inclusive language is a way for leaders to take on the role of establishing a culture of inclusion, acceptance, and understanding. In this course, leaders learn how to use inclusive language, how not to commit microaggressions, and how to use more microaffirmation in the workplace.

Best Practices in Creating a Diverse and Inclusive Culture 16m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course will explain how centering diversity and being more inclusive and empathetic in creating your vision for your team can help your organization thrive. In this course, we will discuss how you can lead toward inclusion with a focus on employee satisfaction, as well as the importance of providing equal access and opportunity for advancement, educational opportunities, and other perceived workplace perks.

Diversity and Inclusive Language 26m • 7 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Diversity and Inclusive Language, you’ll learn how linguistic and cultural diversity appear in the workplace. You’ll be able to define the concept of inclusive language and understand why it’s important to use. We will also discuss how you can be more inclusive in conversations and in formal settings.

Inclusive Language and Forms of Diversity 35m • 9 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on inclusive language and forms of diversity, you’ll learn about inclusive language and how to speak respectfully about multiple kinds of diversity. You’ll learn how to identify examples of non-inclusive language, as well as the role that inclusive language plays in fostering respect and encouragement of diversity.

Cultivating Linguistic Awareness 15m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you will learn how to cultivate linguistic awareness in order to avoid potentially biased, non-inclusive language. We will also discuss practices that can help you in building better work relationships. You will understand how name pronunciation, nicknames, pronoun use, gendered language, and humor all contribute to respectful treatment of others.

Cultural Sensitivity and Workplace Dialogue 19m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you will learn what cultural sensitivity is and how to differentiate it from cultural competence. You’ll discover the stages of cultural sensitivity so you can determine how to move forward, toward being a more inclusive coworker. You will also recognize how your background influences your actions and gain best practices for developing cultural sensitivity.

Communicating About Cultural Sensitivity 20m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you will learn the primary components of effectively discussing diversity and gain methods that can help you master workplace communication skills to create and maintain an inclusive work environment. You’ll also discover how to unlock your potential to develop your interpersonal relationships skills through asking questions, encouraging feedback, and reflecting on your own actions.

Workplace Leadership and Culturally Sensitive Dialogue 19m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you’ll learn to highlight ongoing learning and cultivate respect which will help you solve issues and meet the demands of a changing cultural work environment. You’ll also recognize how to demonstrate inclusive leadership by examining recruitment, training, and performance evaluation. You’ll discover how to create safe spaces by developing trust and rapport and identifying points of discomfort to ensure all employees feel comfortable sharing and engaging in the workplace.

Multiculturalism, Leadership, and the Workplace 22m • 7 Lessons • Advanced

Project Management Institute (PMI®)

In this Multiculturalism, Leadership, and the Workplace course, you will discover how multicultural team leadership has evolved and how globalization has redefined expectations for today’s leader. You’ll also explore the dynamics of diverse cultures in forming one workforce and how leaders can be the guiding hand to successful multicultural teams in the workplace.

Considerations for Leaders and Managers of Multicultural Teams 28m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Considerations for Leaders and Managers of Multicultural Teams, you will gain expertise in navigating barriers to team cohesion and adopting a diverse workplace communication style. You’ll also learn about different virtual communication skills and avoiding bias and stereotyping. This course also discusses setting expectations and assessing workplace performance in a diverse environment.

Leadership and Multicultural Awareness 24m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Leadership and Multicultural Awareness, you will learn how leaders can inspire, motivate, and set the tone for diverse cultures to come together. You’ll also explore the role of leadership in promoting awareness and understanding among multicultural teams and how to offer training, facilitate communication, and deepen relationships. This course discusses how to be aware and attentive for potential challenges and devise strategies to resolve them.

Defining Cross-Cultural Communication 14m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

In these lessons on Defining Cross-Cultural Communication, you will discover what culture is, how it affects our human interaction, and how underlying cultural values can influence behaviors as well as how you can interpret and respond to them.

Facilitating Cross-Cultural Communication 18m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

In these lessons on Facilitating Cross-Cultural Communication, you will learn how to identify barriers and challenges in cross-cultural communication, become aware of the underlying values that drive behavior, and develop the mind-set and perspective that will help you navigate and minimize those challenges to be more effective.

Communication Style and Cross-Cultural Situations 19m • 8 Lessons • Intermediate

Project Management Institute (PMI®)

In these lessons on Communication Style and Cross-Cultural Situations, you will learn how to alternate between high- and low-context communication styles, adjust behavior according to predominant values or protocols, and gain insight into how to engage people in different cultures through different means of communication.

Diversity, Equity, and Inclusion and the Contemporary Workplace 14m • 4 Lessons • Intermediate This Diversity, Equity, and Inclusion and the Contemporary Workplace course showcases the impact that encouraging DEI in your company can have. You’ll learn about the resistance that some employees may have in promoting some of the actions and how to counteract them. You’ll also discover your company’s role in reformulating that frame of mind to make it a successful initiative.

Fostering Diversity, Equity, and Inclusion in the Workplace 17m • 5 Lessons • Intermediate KnowledgeCity’s Fostering Diversity, Equity, and Inclusion in the Workplace course teaches management how to discover their personal resistance and bias to Diversity, Equity, and Inclusion while giving them tools to counteract it. It then shows management how to use the methods they’ve learned to engage employees and help them overcome their own unconscious bias to activate Diversity, Equity, and Inclusion’s various benefits while promoting a sense of belonging for all.

Promoting a Diversity, Equity, and Inclusion Policy 16m • 5 Lessons • Intermediate In this Promoting a Diversity, Equity, and Inclusion Policy course, we’ll explore policymaking and how to communicate and address employee concerns. You’ll learn about mentoring and sponsoring and their roles in inclusive succession planning. We’ll also review three questions that can help inform what educational resources would best support your company in DEI competency. By the end of this course, you will know how to promote an effective DEI policy in your organization.

The Problem of Workplace Bullying 22m • 7 Lessons • Beginner What does bullying look like in the workplace? In this module, you will discover how to distinguish workplace bullying from workplace harassment and understand why it happens in the first place. You will also learn how to respond to bullying behavior from a coworker, supervisor, or boss.

What to Do If You are Bullied at Work 19m • 8 Lessons • Beginner Many victims of bullying feel a sense of guilt and shame from the experience. In this module, you will learn how to avoid unhealthy coping mechanisms and safely confront a bully.

What to Do After Reporting Bullying 13m • 5 Lessons • Beginner Coping with bullying doesn’t stop after you report the incident. In this module, you will learn how to manage the emotional trauma and professional consequences that come with reporting a bully. You will also explore different options for support services, legal proceedings, and leaving your place of work.

Recruiting for Cultural Competency 7m • 2 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, you will learn the impact of culture on teams and businesses. You will explore the various functions that can be improved with cultural competence and potential barriers. You will also learn about the qualities that enhance cultural competence, like perceptual acuity and flexibility. By the end of this course, you will have the knowledge to improve your work environment.

Nurturing Individual Cultural Competency 8m • 2 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, you will learn how to foster cultural sensitivity in the workplace. You will understand key cultural differences and values. You will also learn how to adapt your leadership style to individuals. By the end of this course, you will have the knowledge to implement new strategies for encouraging individual efficiency and successful collaboration.

Effective Cross-Cultural Communication 7m • 3 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In this course, you will learn how to optimize cross-cultural communication by establishing rules of engagement and promoting understanding among employees of different cultural values. You will also learn how to lay the foundation for mutual understanding and effective communication among teams in your workplace. By the end of this course, you will have the knowledge to improve communication and reduce conflict in the workplace.

"Not Racist" vs. "Anti-Racist" Work Culture 15m • 4 Lessons • Intermediate In recent years, many organizations have decided that it’s no longer enough to simply maintain a non-racist work environment, but rather see it as their obligation to cultivate an anti-racist culture within the workplace. Developing an anti-racist culture implies a more vigilant and assertive position where we decide to speak up against racist and unfair behavior and actively work to ensure that power, opportunity, and influence are shared equitably among employees of all backgrounds.

Greater Understanding: The Minority Perspective 10m • 3 Lessons • Intermediate Understanding the perspectives of minority employees is crucial if an organization is committed to combating racism in the workplace. For people who belong to a minority group, there is often tremendous pressure to conform to the work and communication styles of the dominant group. Some employees may also face additional difficulty as they try to navigate multiple minority identities at once.

Anti-Racist Tools and Strategies for Business 8m • 3 Lessons • Intermediate How can an organization ensure that they are developing an anti-racist culture? Dialogues about race are very personal, but if we genuinely want to make systemic changes, we have to acknowledge the emotional component of developing an anti-racist workplace. Practices, such as recruiting for diversity, establishing rules of engagement for all team members, and a commitment to allyship with minority team members, are all tools that can be used in the development of an anti-racist workplace.

The Facts of Diversity 14m • 5 Lessons • Beginner In this course, you will learn the definition of diversity and how to recognize it in your environment. You will learn what it means to be inclusive and provide equity and the benefits of doing so. By the end of this course, you will have the knowledge to improve diversity, inclusion, and equity.

Diversity: Exploring Our Impact 5m • 2 Lessons • Beginner This module explores the impacts that bias has on workplace diversity. It pays particular attention to unconscious bias and discusses what diversity looks like on a global scale.

Workplace Diversity in Action 8m • 3 Lessons • Beginner This module covers what workplace diversity looks like in action. It outlines the specific actions you can take and the practices you can change to increase workplace diversity. It also discusses some specific benefits of diversity.

Religious Diversity 4m • 2 Lessons • Essential A workforce that values diversity can protect religious freedoms by educating employees about different faiths and beliefs. This module explores the meaning of religious diversity in the workplace, and discusses how to promote respect and awareness of individual religious affiliations.

Religious Harassment 7m • 3 Lessons • Essential This module covers the ways that religious harassment can manifest in the workplace. It also explores how to protect employees from intolerance.

Major World Religions 16m • 6 Lessons • Essential This module covers the basic principles of the five major world religions. It also discusses religiously unaffiliated individuals in order to promote tolerance and acceptance in the workplace.

Workplace Best Practices: Religious Diversity 4m • 3 Lessons • Essential This module explores different strategies for both employers and employees to use in preventing and responding to religious harassment and discrimination. It also discusses best practices for promoting respect for religious awareness in the workplace.

Gender Identity and Gender Expression 13m • 6 Lessons • Essential In these lessons, we’ll explore the basic concepts of gender identity and gender expression. We will discuss the differences between sex and gender and the nuances of gender expression and gender stereotypes. You’ll also learn the various genders that you may encounter, and how to avoid misgendering and deadnaming.

Gender Inclusion Strategies 9m • 5 Lessons • Essential Fostering an inclusive workplace begins with understanding how to nurture a diverse team. This course explores the importance of gender-neutral language, pronoun use, gender-inclusive policies, and anti-discrimination practices. With this knowledge, you can promote a welcoming work environment where all individuals have the chance to succeed.

Defining Culture and Cultural Competency 11m • 4 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In an increasingly diverse world, it's important to be able to recognize cultural differences in the workplace. Mercedes Naficy D'Angelo's module will put you on the path to navigating these nuances.

Self-Awareness, Other-Awareness and Unconscious Bias 11m • 4 Lessons • Beginner

Society for Human Resource Management (SHRM®)

To develop cultural competency, it is also important to develop perceptual acuity and recognize how unconscious bias can lead to serious ramifications at work. In this module, Mercedes Naficy D'Angelo illustrates the importance of an open mind.

Foundations of Culture: Cultural Values and Preferences 6m • 4 Lessons • Beginner

Society for Human Resource Management (SHRM®)

Depending on the country, culture can dictate how workers cooperate with their peers and how power is distributed within a company. Mercedes Naficy D'Angelo details these orientations, as part of developing one's cultural competency.

Creating a Culture of Diversity and Inclusion 27m • 10 Lessons • Advanced Employees who are part of a diverse work environment consistently outperform those in nondiverse organizations. This course is designed to help you understand the importance of diversity and inclusion, methods for building diverse teams, discover ways you can implement inclusion strategies, and understand how diversity and inclusion drive company culture.

Unconscious Bias 26m • 17 Lessons • Essential It is very normal to have biases, and everyone has a bias of some kind. Our unconscious bias is an unintentional bias we are not actively aware of. This course is designed to give you an overview of what unconscious bias is, the types of unconscious bias and tips you can use to overcome your own unconscious bias.

Prevent Discrimination and Embrace Diversity 46m • 11 Lessons • Essential

HR Certification Institute® (HRCI®)

Discrimination is when people or groups of people are treated differently or denied their rights based solely on prejudices held by others. This Prevent Discrimination and Embrace Diversity course is designed to educate you on preventing discrimination in the workplace as well as understanding how equality and diversity in the workplace benefit business. You will learn strategies to prevent discrimination and develop ideas to implement inclusion for all employees.

Emotional Intelligence 33m • 17 Lessons • Advanced

Project Management Institute (PMI®)

HR Certification Institute® (HRCI®)

Emotional intelligence is the ability to identify, assess and control the emotions of oneself, others and groups. Using emotional intelligence skills effectively can make you a better leader and a better manager, and give you an advantage in your professional life. This emotional intelligence course will help you evaluate and improve your emotional intelligence skills.