Business Planning Courses: Employee Training by KnowledgeCity

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109 courses for 'Business Planning'

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Introduction to Exit Strategies 24m • 7 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In Introduction to Exit Strategies, we explain what exit strategies are and why they are important. We explore common exit strategies, explain why business valuation is essential in exit planning, and explain the significance of having a competitive advantage. We also look at risk management in relation to exit planning and discuss risks associated with different exit strategies.

Creating Your Exit Strategy 19m • 6 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In Creating Your Exit Strategy, we discuss the legal and regulatory aspects that come into play during exit planning and execution. We’ll explain the importance of building value before an exit and strategies for doing so. You’ll learn how to select the most suitable exit strategy and buyer based on individual circumstances. We will also discuss the negotiation phase of exit planning, including negotiation techniques, tactics, and strategies for securing the best deal.

Implementing Your Exit Strategy 13m • 5 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In Implementing Your Exit Strategy, we discuss the practical steps involved in transitioning a business, such as organizational restructuring and change management. We address the emotional and practical aspects of preparing to exit a business, including financial planning and personal goals. We also discuss strategies for minimizing disruption, maintaining morale, and communicating with and supporting employees during the transition process.

Business Plan Components 43m • 12 Lessons • Beginner

Society for Human Resource Management (SHRM®)

Project Management Institute (PMI®)

In this course on Business Plan Components, we’ll define what a business plan is by explaining its overall purpose. We’ll dive into the different parts of a business plan to demonstrate the importance and role of each section. We’ll also describe why each section is necessary so that you can account for the important details in your own plan.

The Basics of Industry Analysis 22m • 6 Lessons • Intermediate In the Basics of Industry Analysis, you will learn the significance of industry analysis and its applications for both new and existing industries. You will learn about industry classifications and cyclical and non-cyclical industries. And you will learn the common types of industry analysis.

Industry Analysis and Business Planning 29m • 8 Lessons • Intermediate In this course on Industry Analysis and Business Planning, we focus on the critical elements that can make or break your business. We explore industry concentration and capacity, shedding light on power dynamics and growth opportunities. We also walk you through the industry lifecycle's four stages: introductory, growth, maturity, and decline.

Industry Analysis and Competitive Analysis 23m • 8 Lessons • Intermediate In this course on Industry Analysis and Competitive Analysis, you will learn the importance of conducting a competitive analysis and breakdown analysis to assess a competitor’s products or services. You will also learn the methodologies, tools, and techniques you can use to gather data on competitors.

Working with Financial Models 15m • 5 Lessons • Advanced In Working with Financial Models, we dive into the world of financial modeling and risk analysis. You’ll gain a comprehensive understanding of how to construct, utilize, and interpret various financial models used in corporate finance and investment decisions. You’ll learn how to develop financial models using the principles of finance and understand the role of financial models in business by learning who uses them and how.

Creating Financial Models 20m • 5 Lessons • Advanced In Creating Financial Models, you’ll enhance your financial decision-making process by mastering the skills of financial modeling. You will learn how to create, prepare, and evaluate financial models using Microsoft Excel. You will explore how to evaluate the results of your financial model using different methods of analysis and learn how to communicate model results effectively using the pyramid structure.

Financial Forecasting & Modeling Risk 17m • 5 Lessons • Advanced In Financial Forecasting & Modeling Risk, we discuss model statistics, how to calculate mean and standard deviation of a data set, and how to present data for manipulation. We cover techniques for analyzing and forecasting financial data. We also explore financial modeling for risk and uncertainty and how to use option pricing models to handle uncertainty.

Understanding Digital Transformation Strategy 14m • 5 Lessons • Advanced Digital transformation happens when companies adapt digital technologies to create or modify business processes, culture, consumer experiences, or services to meet their changing needs. Integrating technology into every aspect of a business can transform and streamline processes to ensure operations are running efficiently. In this course, you’ll learn about digital transformation in the workplace and the six strategic building blocks for designing your digital transformation strategy.

Strategic Upskilling and Reskilling for Remote Work 11m • 5 Lessons • Advanced In this course, you will learn about two approaches to preparing employees for transitioning to remote work: upskilling and reskilling employees. You’ll learn about the benefits and challenges of remote-first work and how companies offer remote training options for upskilling and reskilling. This course also examines how to develop an upskilling and reskilling strategy and create a skilling program to equip your employees with the ability to navigate new technologies and roles.

Artificial Intelligence and Digital Transformation Strategy 12m • 5 Lessons • Advanced Because AI can boost productivity, increase data strategies, sort mass amounts of consumer data, and accurately segment markets, this technology can make a real difference for your company. This course covers creating onstage advantages with AI in market research, market segmentation, and product innovation. You’ll learn about creating backstage advantages with AI in supply chain network management, inventory management, internal operations, and HR.

Strategizing Accessibility in Digital Transformation 13m • 5 Lessons • Advanced As workplaces continue to embrace digital working environments, it’s important that they outline, strategize, and implement accessibility practices that account for the diverse needs of their employees. This course helps companies understand accessibility in remote and in-person environments. You’ll also learn about practical solutions to accommodate the most common types of disabilities and update the most critical parts of your business to develop accessible strategies.

Understanding Hybrid Organizations 18m • 5 Lessons • Advanced Hybrid work models have recently gained popularity in businesses across the world. But what is a hybrid work model, and how do companies know if it will be a good fit for them? In this course, you’ll learn about the different models of hybrid work and why companies choose each model. There are many things to consider before making this transition, and this course will help you prepare for the transition and assess if your company can make the switch.

Key Hybrid Organization Competencies 21m • 6 Lessons • Advanced Transitioning to the hybrid model can present challenges for new employees. To support the transition, it’s important that organizations consider how they approach productivity, communication, and collaboration. In this course, you’ll learn some approaches to productivity management and accountability, as well as some effective communication strategies and tools that hybrid teams use. Managing teams across time zones and workplaces means rethinking traditional strategies for collaboration.

Hybrid Organization Management 20m • 6 Lessons • Advanced Traditional processes like onboarding, training, and developing a workplace culture can look very different in a hybrid company because employees may be spread across different locations and time zones. So how do hybrid companies deal with these challenges? This course covers how hybrid companies personalize these processes to make new hires feel safe and comfortable. You’ll also learn how hybrid companies make sure remote and in-person employees have the same opportunities and support.

Proactive Contingency Planning 12m • 5 Lessons • Advanced In this Proactive Contingency Planning course, we discuss risk and risk analysis, and introduce the concept of contingency planning. We discuss the role a business impact analysis plays in developing a contingency plan. And we look at various ways to test contingency plans, including checklists, walk-through exercises, simulations, and parallel versus full interrupt.

Data and Technology Contingency Planning 12m • 5 Lessons • Advanced In this Data and Technology Contingency Planning course, you will learn how businesses plan to protect and restore data, physical machines, and servers in the event of an incident. And you’ll learn how to implement business continuity for finished applications and continued progress on technical projects.

Reactive Business Continuity Strategies 16m • 5 Lessons • Advanced In this Reactive Business Continuity Strategies course, you’ll learn about the incident investigation cycle, response processes, and tailoring responses to specific assets. You’ll learn how businesses can effectively create recovery plans based on immediate needs when interruption has already occurred. And, you’ll learn how to work with contracted or government resources and overcome challenges in difficult business continuity scenarios.

Getting Started With Executive Summaries 11m • 5 Lessons • Beginner In Getting Started with Executive Summaries, we explain what an executive summary is, what purpose it serves, and why it's important. We discuss various types of executive summaries and situations where they might be helpful. We also provide an overview of the components of an executive summary.

Drafting Your Executive Summary 10m • 5 Lessons • Beginner In Drafting Your Executive Summary, we discuss the steps involved in planning an executive summary, like rereading the entire document and noting the main points. We cover how to outline an executive summary and the components you would use in an outline. We also explore how to write an executive summary based on what you have prepared and outlined.

Reviewing Your Executive Summary 9m • 5 Lessons • Beginner In Reviewing Your Executive Summary, we talk about common errors and what to avoid when writing an executive summary. We discuss best practices for focusing the summary and tips for how to write a concise and impactful summary. We also discuss how to proofread a summary.

What Is an International Leader? 13m • 5 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In What Is an International Leader? we explain what it means to have a global mindset and how it can benefit a leader. We also address specific challenges of leading remotely in different areas, such as how to maintain team visibility and plan travel effectively. We’ll discuss challenges related to leading an international, cross-cultural organization.

Assessing International Opportunity 14m • 5 Lessons • Advanced In Assessing International Opportunity, we discuss how to fill information gaps in international business to achieve success and a competitive advantage. We provide several steps to fill these gaps, including conducting thorough research, developing relationships with local partners and stakeholders, leveraging technology, staying up to date, and building a network of contacts with regional experience. We’ll also discuss how to use insights you gain when filling information gaps.

Implementing an International Growth Strategy 14m • 5 Lessons • Advanced

Society for Human Resource Management (SHRM®)

In Implementing an International Growth Strategy, we’ll discuss techniques for identifying international customers, performing market research, analyzing competitors, attending events, utilizing local connections, and conducting surveys. Once the international customers are identified, it’s time to move to the next step and develop a comprehensive strategy for entering and succeeding in the target market.

Business Continuity Overview 12m • 5 Lessons • Intermediate In Business Continuity Overview, we discuss the concept of business continuity, which refers to an organization's ability to continue operations in the face of a disaster or disruption. We explain why business continuity is important for businesses, identify the parts of the business continuity lifecycle, and explain each in detail and how they work together.

Creating a Business Continuity Plan 14m • 5 Lessons • Intermediate In Creating a Business Continuity Plan, we explain why a business impact analysis is important, how it relates to a business continuity plan, and the steps involved in preparing the analysis. We also discuss relevant strategies for recovering from a disaster. This includes developing a plan, organizing teams, and testing the business continuity plan for the best results.

Analyzing Your Business Continuity Plan 9m • 5 Lessons • Intermediate In Analyzing Your Business Continuity Plan, we ways to assess and review your plan. We discuss the value of a survey in this analysis. We look at how to know when a plan needs to be reviewed and how to perform the review. Finally, we identify challenges inherent in creating a business continuity plan and ways to overcome each challenge. By the end of this course, you will have the skills to complete and maintain your business continuity plan.

Product Lifecycle Management 15m • 6 Lessons • Intermediate In this course, we introduce the concept of product lifecycle management. You will learn the phases of product lifecycle management, the difference between product and project lifecycle management, and how the two can work together. You will also learn how to track and manage a product in the marketplace and manage the unique elements of a digital product lifecycle. By the end of this course, you will have the knowledge to gain a competitive edge in your industry.

Project Lifecycle Management 23m • 7 Lessons • Intermediate In this course, we introduce project lifecycle management and its five phases: initiating, planning and scheduling, execution, monitoring and controlling, and closure. As you delve into each phase, you will learn how to manage projects throughout their lifecycle and understand the importance of effective project management. You will also learn best practices for each phase of the project lifecycle. By the end of this course, you will have the knowledge to manage your courses efficiently.

Agile Lifecycle Management 18m • 6 Lessons • Intermediate In this course, you will learn about various project management methodologies. You will learn how to apply agile methodologies, including Scrum and Kanban, to manage product and project lifecycles. You will also learn about the waterfall lifecycle management methodology and the differences between agile and waterfall. By the end of this course, you will have the knowledge to choose the best methodology for your project.

Vulnerability Lifecycle Management 14m • 5 Lessons • Intermediate In this course, you will learn about vulnerability management and its benefits. You will learn about vulnerability management plans, setting program goals, building a business case, and assessing and assigning qualified people to deal with vulnerabilities. You will also learn about the importance of vulnerability scanning in vulnerability lifecycle management. By the end of this course, you will have the knowledge to protect your company’s systems.

Identifying Business Problems 13m • 5 Lessons • Intermediate In these lessons on Identifying Business Problems, you will learn how to tackle complex business issues. We will discuss how to accurately identify problems and avoid making premature or incorrect conclusions. We will also explain that problems can have multiple causes and impacts and that many get in the way when trying to solve them. By the end of this course, you will know how to effectively prioritize tasks when faced with multiple problems at the same time.

Generating Solutions to Business Problems 14m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

Project Management Institute (PMI®)

In these lessons on Generating Solutions, you will learn about several tools and methods that you can use to generate possible solutions and host effective brainstorming sessions. You will also learn about other tools that can help you systematically organize the factors that are important to consider when evaluating a potential solution to a problem. By the end of this course, you will be able to recognize common problem-solving pitfalls, so that you can avoid them.

Implementing Change to Solve Business Problems 16m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

Project Management Institute (PMI®)

In these lessons on Implementing Change, you will learn what to consider when you are implementing a solution to a business problem and anticipating necessary changes within your business. We will discuss the elements of a successful implementation plan and the best practices to prepare your workplace for change. By the end of this course, you will understand how to avoid repeat problems and successfully implement positive change in the workplace.

Operational Planning Basics 12m • 5 Lessons • Advanced

Project Management Institute (PMI®)

What is operational planning? Operational planning involves creating a working plan of what an organization will accomplish within the coming year. It focuses on the when, what, who, and how much. It also looks at weekly and daily tasks. Not only does operational planning create a vision for the future, it also helps plan the specific tasks that will lead to that goal.

Developing Operational Plans 16m • 6 Lessons • Advanced

Project Management Institute (PMI®)

When creating organizational goals, high-performing teams and companies focus on the way these goals will interact with operational plans. But how do you develop an effective operational plan? And how can you be sure that your plan aligns with your organization’s objectives? This course on Developing Operational Plans will enable you to cultivate your own detailed approach to planning.

Implementing Operational Plans 11m • 5 Lessons • Advanced

Project Management Institute (PMI®)

Monitoring and adjusting plans as needed is critical for successful operational planning. In this course, we will discuss performance monitoring and implementing a monitoring structure within a project. We’ll explore key indicators for underperforming projects and plans and identify the objectives needed for adjusting operational plans.

Market Research and Analysis Concepts 17m • 5 Lessons • Advanced

Project Management Institute (PMI®)

In this course, we’ll discuss the value of implementing marketing research within your business, as well as how to go about implementing strategies to help you make informed decisions that positively affect your organization. We’ll also dive deeply into the specific research and design systems used and show you not only how to collect this information, but also how to use it in the most effective way possible.

Obtaining Market Research Data 20m • 6 Lessons • Advanced

Project Management Institute (PMI®)

In this course, we’ll take a deep dive into all things data: the various ways of collecting it, strategies for avoiding bias, and how to analyze it and transform it for use. We will start with a review of data types, discuss techniques to collect data, and then review methods of analysis. All of these phases are essential not only for gathering insights, but also for making informed decisions that positively affect your business.

Application of Market Research and Analysis 21m • 6 Lessons • Advanced

Project Management Institute (PMI®)

In this course, you will take a look at how experienced researchers use market research fieldwork, and the ethics related to it, to aid in decision-making within your organization. We will look at market research and its impact on pricing strategy within an organization, and we’ll review its impact on advertising and public relations.

Evaluating and Negotiating Mergers and Acquisitions 27m • 9 Lessons • Advanced In these lessons you’ll learn the basics of the mergers and acquisition process. You’ll understand how businesses find their target, begin the conversation, and plan their approach to growth through buying rather than building. After completing this module, you will understand the basic steps necessary to beginning the conversation and the research required for a successful merger or acquisition.

Finalizing Mergers and Acquisitions 18m • 7 Lessons • Advanced In these lessons on Finalizing Mergers and Acquisitions, you’ll learn how important it is to do your due diligence after you’ve negotiated the terms of a merger or acquisition. You’ll explore the different options available for determining your final plan of action. You’ll also learn about the various legal matters to consider before you finalize your merger or acquisition, and how to close the deal.

Managing the Post-Merger Environment 13m • 6 Lessons • Advanced These lessons on Managing the Post-Merger Environment explore the processes and synergies necessary for a successful process of integration. You’ll see how you can synergize corporate integration through careful planning. You’ll explore different financial management systems so you can successfully manage the finances post-merger. You’ll also learn about the different pitfalls and problems that can happen after a merger and be given tools to overcome them.

Market Analysis Basics 18m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

In the KnowledgeCity course Market Analysis Basics, you will learn what a market analysis is and why it is important for your company to conduct one. You will learn the key elements that should be included in a market analysis, and you will understand the importance of each. You will also be introduced to the tools and software that are available to help you successfully conduct your analysis.

Performing a Market Analysis 22m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

In KnowledgeCity’s course Performing a Market Analysis, you will learn how to determine the purpose of your market analysis and how to focus your research to best serve that purpose. You will learn how to do industry research and how to research your customers and competitors. You will also learn how to find additional information and perspectives and incorporate them into your market analysis. You will then explore how to implement the results of your market analysis into your business.

Market Analysis Types 22m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

In the KnowledgeCity course Market Analysis Types, you will learn about the common types of market research and the four methods for conducting primary research: surveys, interviews, focus groups, and customer observations. You will understand the primary purpose for each method, the advantages, and disadvantages of each, and how to implement them.

Value Creation and Profitability 13m • 5 Lessons • Beginner In KnowledgeCity’s course on Value Creation and Profitability, you’ll learn about value—and why it’s important. You’ll also look at how value is created and measured. From there, we’ll help you understand the definition of profit—and the different methods used to measure profit. You’ll also see why understanding value drivers and profit is vital to a company’s success.

Creating Value Through Strategy 12m • 5 Lessons • Beginner In KnowledgeCity’s course on Creating Value Through Strategy, you’ll learn what a market diagnosis is and what is needed to make it meaningful. From there, we’ll discuss different techniques for performing a market diagnosis and discover some research sources that are readily available. This course will also talk about understanding and allocating resources. It all ties together with a detailed discussion on gaining a competitive advantage.

Maximizing Profit by Managing Threats 11m • 5 Lessons • Beginner In KnowledgeCity’s course on Maximizing Profit by Managing Threats, you’ll focus on identifying and recognizing threats to your business. You’ll explore how a business must be able to prioritize threat assessment and apply the appropriate resources to each challenge. We’ll also talk about threat management—and when and how to allocate resources based on your market diagnosis and business goals. Finally, you’ll look at customer retention, why it’s important, and how to maximize it.

E-Commerce: An Overview 13m • 6 Lessons • Beginner In this course on E-Commerce: An Overview, we will define e-commerce and explain some of the popular business structures used in e-commerce. This course will also explore the fundamental differences between e-commerce and traditional commerce and explain how understanding these differences is key to determining if starting an e-commerce business is right for you. We will give you tips and tools to help you build a user-friendly e-commerce website that can help define your brand.

Getting an Online Business Started 14m • 6 Lessons • Beginner In this course on Getting an Online Business Started, we will discuss the different models of e-commerce businesses, and how to choose which model is best for your business based on the products you offer and customers in your target demographics. We will also define dropshipping and reselling and explore the pros and cons of using these models. This course will also explain the different types of manufacturing available to e-commerce businesses and how you can use them to your benefit.

Establishing an E-Commerce Business 15m • 6 Lessons • Beginner In this course on Establishing an E-Commerce Business, we will discuss how to properly set up your e-commerce business by covering the basics of how to legally register your business and determining the type of business entity that works best for you. We will also explain the advantages and disadvantages of selling in third-party online marketplaces to determine if selling on these venues is a viable option for your e-commerce company.

Business Fundamentals: It Starts With an Idea 21m • 7 Lessons • Beginner In the course Business Fundamentals: It Starts with an Idea, you will learn the reasons why businesses exist and how to create value that will attract the customers, employees, and investors needed for success. You will understand the major product categories and how to distinguish business goods from consumer goods, and you will learn the stages of the life of a product from creation to decline. You will also learn the importance of planning and the key elements and content of a business plan.

Economics and Finance Basics 12m • 5 Lessons • Beginner In KnowledgeCity’s Economics and Finance Basics course, you will learn about the macroeconomic principles that countries use to manage their economies and the microeconomic principles affecting business activities. You will gain understanding of the roles of finance and accounting in business planning and operations. You will also be introduced to the key financial tools used in planning and operating a business and learn the process and reasons for creating a business financial plan.

Management: Operations and Procedures 13m • 5 Lessons • Beginner In the course, Management: Operations and Procedures, you will learn the basic framework of a business and common types of organizational structures and leadership styles used in business. You will understand the value, benefits, and purpose of teams. You will gain insight into the various aspects of operating a business, and you will learn the process of creating a business operations plan. You will also understand the role of customer service and how to create a positive customer experience.

How to Create Value Across Markets 21m • 6 Lessons • Advanced In this course on How to Create Value Across Markets, you will discover how to build a strategy for creating value in your business and the need to diversify your business to add value. You’ll learn how your current resources and skills can give you a competitive advantage. By the end of the course, you’ll be able to identify new geographic markets for expansion, while managing geopolitical risk.

Creating Value by Building Your Business 19m • 6 Lessons • Advanced In this course on Creating Value by Building Your Business, you will discover the importance of investing in and building your team and how buying and building both tangible and intangible assets can create value. You will also understand the need to change or evolve your organizational structure to support your value-creation strategy. By the end of this course, you will know how to respond to changing markets to add value.

Value Creation Through Sales and Marketing 15m • 5 Lessons • Advanced In this course on Value Creation Through Sales and Marketing, you will discover how an effective sales strategy adds value. By the end of this course, you will understand the need for a focused marketing strategy to create value. You will also learn about common value creation mistakes and how to avoid them.

Business Administration, Leadership, and Management 25m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In the Business Administration, Leadership, and Management course, you will learn how to develop successful organization policies and build a strong workforce by collaborating with human resources. You will also learn how to create an ethical and sustainable organization through corporate social responsibility. This involves social, economic, and environmental factors and building a diverse and inclusive workplace. By the end of this course, you will be able to better lead and inspire your team.

Economics and Finance for Managers 23m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

In this Economics and Finance for Managers course, you will learn how to use managerial accounting to make economic decisions. This involves product costing, budgeting, forecasting, and financial analysis. You will also learn how to make a financial plan to define your company’s financial needs for growth. By the end of this course, you will have the information necessary to ensure your company is profitable.

Organizational Strategy for Managers 23m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

In our course, Organizational Strategy for Managers, you will learn how organizational behavior management can help you assess your employees and teams. This involves performance management, systems analysis, and behavior-based safety. You will also learn how to foster a positive organizational culture by making it shared, pervasive, enduring, and implicit. By the end, you will have the skills to understand and capitalize on the value of your employees and resolve internal conflicts.

Workforce Planning Basics 15m • 5 Lessons • Advanced In this course on Workforce Planning Basics, you will explore the importance of workforce planning and how it can impact an organization’s ability to effectively operate in the present, respond to market pressures, and seize future growth opportunities. You will also learn to establish foundational goals that are key to ensuring a viable workforce plan that aligns with your organization’s overall business strategy.

How to Develop a Workforce Plan 17m • 5 Lessons • Advanced In this course on How to Develop a Workforce Plan, you will learn about the various real-world contexts in which workforce planning occurs. You will also learn how to determine workforce supply and demand and how workforce training, along with the use of accurate data, tools, and metrics, can help reduce the gap between the two. You will investigate what needs to be accomplished to develop and implement a workforce strategy and plan of action.

Major Considerations in Workforce Planning 21m • 6 Lessons • Advanced In this course on Major Considerations in Workforce Planning, you will learn the impact that effective communication with stakeholders can have on the planning process. You will also learn how responsibility and accountability can reduce conflict and create a degree of uniformity in the planning process. Workforce planning can influence organizational change, and it is important to know how this change needs to be integrated.

Initial Wage and Salary Setting Guidance 22m • 8 Lessons • Advanced In these lessons on Initial Wage and Salary Setting Guidance, we’ll explore setting wages according to job requirements and a person’s qualifications. You’ll learn the basics of market ranges and pay equity. You’ll also have a working knowledge of minimum wage laws.

Basic Steps to Job Pricing 17m • 7 Lessons • Advanced In these lessons on Basic Steps to Job Pricing, we’ll address internal methods to evaluate jobs. You’ll be able to apply market pricing, define your pay philosophy, and understand reasonable pay levels. You’ll also find out how salary and wages are affected by inflation and their role in turnover.

Developing a Pay Equity Strategy 17m • 7 Lessons • Advanced In these lessons on Developing a Pay Equity Strategy, you’ll understand the ways pay equity expands beyond job responsibilities and into more complex factors like identity. We’ll discuss the importance of establishing equitable pay strategies that align with the industry standard. You’ll be able to use your pay philosophy to adjust to the current market and correct discrepancies.

Tactical Planning and Your Strategic Business Plan 21m • 7 Lessons • Advanced

Project Management Institute (PMI®)

In KnowledgeCity’s course, Tactical Planning and Your Strategic Business Plan, you will learn the basics of tactical planning and how specific action items can achieve short-term goals and align with your strategic business plan. This course also helps you determine the best options for your organization with tactical planning implementation. This course demonstrates ways to create a line between tactical and strategic planning, while having them run separately and simultaneously.

Tactic Development and Evaluation 20m • 7 Lessons • Advanced

Project Management Institute (PMI®)

In KnowledgeCity’s course on Tactic Development and Evaluation, you will learn the basics of tactics, strategic goals, and how they can help your organization. These lessons will cover development of specific and measurable tactics and ways to ensure they are achievable, relevant, and timely. This course will also focus on how to link tactics to your strategic plan, and how to evaluate and revise tactics when issues arise, so they remain aligned to your strategic plan.

Tactical Planning and Implementation 22m • 7 Lessons • Advanced

Project Management Institute (PMI®)

In KnowledgeCity’s course on Tactical Planning and Implementation, you will learn how to ensure your goals meet the strategic and vision goals of the organization. We’ll cover the delegation and determination of action steps, as well as development and implementation of metrics. Risk management, tactical planning, organizational vision and purpose, and alignment are all part of strategic and tactical planning integration for short and long-term goal achievement.

Change, Disruption, and Growth 20m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Change, Disruption and Growth, you’ll learn to identify the factors that can cause disruption for businesses and their industries. You’ll recognize that disruption and its impact are critical considerations in planning for business growth. You’ll also discover that disruption’s impact can challenge businesses to make positive changes to their products, processes, and business models in ways that create opportunity for growth.

Innovation and Technological Development 12m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Innovation and Technological Development, you will learn about the nature of innovation and recognize its importance for business growth. You will also learn not only how innovation spurs technological development, but also how technological development can cause disruption. After completing this course, you will be able to explain ways that you can successfully manage innovation in the workplace and ensure continued business growth.

Forming a Disruption and Growth Strategy 22m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this Forming a Disruption and Growth Strategy course, you’ll understand how the diffusion of disruptive technologies impacts business growth and why this diffusion either accelerates or slows. You’ll also be able to identify factors that determine your competitors’ market position and how evolving consumer demands affect that position. After completing this course, you will be able to develop and implement a successful growth strategy in the midst of disruption.

Evaluating Your Competition 26m • 6 Lessons • Beginner

Project Management Institute (PMI®)

In KnowledgeCity’s Evaluating Your Competition course, you’ll learn the basics of how to pinpoint your competitors and analyze their offerings, market placement, customer base, and more. Then, you’ll learn how to take that knowledge and apply it to your own products and services to identify strengths and weaknesses compared to the competition. With that self-evaluation and data, you’ll have the skills to use analytical tools to design strategies that accomplish greater operational profits.

Competitive Intelligence and Competitor Analysis 22m • 6 Lessons • Beginner

Project Management Institute (PMI®)

In KnowledgeCity’s Competitive Intelligence and Competitor Analysis course, you’ll learn how to define your competitors in relation to your business, and how to craft your competitive strategy around your analyses. You’ll explore how competitive intelligence and advantage differ and how they can help you create a business strategy. You’ll also see how to gather data to craft a plan that will help your company get a better market position, a more defensible strategy, and higher profitability.

Performing a Competitor Analysis 17m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In KnowledgeCity’s Performing a Competitor Analysis course, we’ll discuss processes for analyzing your competitor with competitive intelligence. While learning tips on how to collect information, we’ll look at models that can be used to analyze and document your data. You’ll see how this can help with your competitive advantage, decision-making, and strategic plan. We’ll examine more practical applications when using these tools, and how to use the conclusions to create and adopt useful tactics.

Corporate Social Responsibility Basics 19m • 7 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on Corporate Social Responsibility Basics, you’ll learn how a corporation benefits from being a socially responsible organization, explore how corporations develop an ethical code that guides employee behavior and promotes sustainability, and learn how being socially responsible benefits not only the corporation itself but also its employees and the broader community.

Key Themes of Corporate Social Responsibility 19m • 8 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this Key Themes of Corporate Social Responsibility course, you’ll explore the legal and environmental obligations of corporations while identifying how human rights, diversity and inclusion, safety practices, whistleblower protections, and supply chain management are vital dimensions of corporate social responsibility.

Corporate Social Responsibility Strategy 19m • 7 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on Corporate Social Responsibility Strategy, you’ll explore the value of forming a corporate social responsibility strategy, gain insight into why companies develop and implement strategies, identify the philosophical and policy considerations of strategy implementation, and learn how to engage employees in initiatives while promoting community inclusion.

Introduction to Organizational Behavior 25m • 7 Lessons • Beginner This Introduction to Organizational Behavior course will give you a foundational understanding of organizational behavior and how it contributes to job satisfaction or dissatisfaction. In addition, we’ll review organizational behavior topics, such as behavioral studies and diversity, that will assist in the overall improvement of the relations and environment within a company.

Foundational Themes of Organizational Behavior 15m • 5 Lessons • Beginner The Foundational Themes of Organizational Behavior course will introduce you to the types of diversity that exist within organizations. You’ll also explore how management can use diversity to their advantage. We’ll cover different ways to identify and address sensitive topics in your organization so you can encourage positive behavior. You’ll also learn ways to take high-stress situations and handle them in a healthy and productive way.

Applications of Organizational Behavior 29m • 8 Lessons • Beginner Applications of Organizational Behavior will explain how companies can operate in a diverse workforce utilizing organizational behavior. You’ll also explore effective communication techniques. This course shows how culture acts as a behavioral guide for employees. You’ll discover how trust, conflict, and negotiation can affect performance and relationships. This course will also address team conflict, explaining the challenges within teams and whole organizations.

Risk Mitigation 12m • 4 Lessons • Advanced In this Risk Mitigation course, we will explore methods to reduce and mitigate risk. You’ll learn about creating a contingency plan and its importance in the event of emergencies, protection and recovery of assets. You’ll also learn how to define the lines of authority in your risk-mitigation plan. We’ll also discuss risk interactions and look at risk avoidance and controlling risks.

Risk Mitigation: Plan, Evaluate, and Measure 16m • 5 Lessons • Advanced In this course, Risk Mitigation: Plan, Evaluate, and Measure, we’ll cover how to implement a risk-mitigation plan. You’ll also know how to evaluate your plan’s effectiveness by discovering metrics used in assessing your plan. You’ll also learn how you can evaluate your contingency plan and use quantitative measurement to validate your analysis and justify your claims when considering contingency planning activation. We’ll address methods you can use to prevent reoccurrences and losses in the fut

Risk Mitigation: Liabilities 26m • 8 Lessons • Advanced In this course, Risk Mitigation: Liabilities you will learn about different liabilities that may subject your business to significant risks and subsequent losses. We’ll cover several types of threats and how they can impact your business. You’ll also learn ways to mitigate those threats. You’ll also discover how offering a product warranty may cause more harm than good by putting your company at risk of financial losses.

Risk Mitigation: Threats and Opportunities 12m • 5 Lessons • Advanced In the course, Risk Mitigation: Threats and Opportunities, you will learn how to reduce threats to your business as well as take advantage of opportunities that can be presented in certain risk situations. You’ll discover the definition of threat reduction and explore various threats a business can incur as well as ways to reduce those threats. You’ll also learn how to prioritize threats as well as prevent and prepare for them. You’ll also know how to identify opportunities in risk mitigation.

Core Concepts of Competitive Strategy 9m • 4 Lessons • Advanced In this course on the Core Concepts of Competitive Strategy, you will learn the five competitive forces that determine the profitability of any industry or business type. You will discover the value of differentiating your product or brand and how to use this distinction to your advantage to build and sustain your competitive edge. You will also learn that building a competitive strategy is different than short-term marketing tactics and that it requires understanding the customer’s value propos

Achieving Cost Advantage 11m • 4 Lessons • Advanced These lessons on Achieving Cost Advantage cover the benefits of operating business at a lower cost than your competitors while still maintaining equivalent quality. You will learn the value of conducting cost analyses to help you realize your expenses at varying volume levels, so you can adjust quickly to disruptions to business—such as higher wages, increased material costs, supply chain issues, and even pressure from a competitor—and control costs. You will also learn that when costs can’t be

Achieving Differentiation 13m • 5 Lessons • Advanced In these lessons on Achieving Differentiation, you will learn how to use your value proposition to customers and market research to achieve successful differentiation from your competition. You will why differentiators require a supporting marketing strategy and what that strategy should include. You will also discover the three mistakes that companies make in developing a differentiation advantage and how to avoid those mistakes. Finally, you will gain an understanding of the types of different

Different Types of Competitive Advantage 17m • 7 Lessons • Advanced These lessons on Different Types of Competitive Advantage will cover why size is an effective way to differentiate your company from your competitors and key factors of size to consider. You will learn about perceived value and how customer perception of the value of your brand is affected by awareness and trust. You will also gain insight into the most sustainable paths to differentiation. You will be challenged to leverage technology to establish and maintain differentiation, particularly “fir

Risk Management: Assessing Risk 1h 37m • 27 Lessons • Intermediate Risks are a natural factor in doing business. Risk assessments are an integral part of ensuring your business is ready for the common and not so common issues that arise in your industry. In this Risk Management: Assessing Risks course you will learn the basics of the risk management process, risk assessment methodologies, and how to analyze risks.

Introducing Strategic Agility 14m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

The leadership in your organization must be prepared for changes not only within the business you operate, but the environment around you. If you aren’t prepared to anticipate and manage change, there’s a significant risk of being left behind compared to the competition in your industry.

Agile Organization Culture 13m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

For strategically agile organizations to enable their employees and teams to attain their goals, certain behaviors within the workplace must be reinforced and encouraged. In these lessons, you’ll gain a better understanding of how to promote a strategically agile organizational culture.

Sustaining Agility 9m • 4 Lessons • Intermediate

Project Management Institute (PMI®)

Shared and participative decision-making throughout your organization can allow for processes to be refined and streamlined efficiently. In these lessons, you’ll learn about the benefits of adapting to technology and building cross-functional teams. With this knowledge, you should gain a better understanding of how your organization can work cross-functionally to sustain your agility.

Forecasting in Data Analysis Series 57m • 29 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course explores how data analysis can be used as a forecasting tool in a business environment. You will learn how to go from trusting your instincts to making sound, data-driven decisions.

Analyzing Contracts 12m • 4 Lessons • Intermediate This course presents methods that you can use for evaluating, understanding, and reviewing a contract. It introduces different types of contracts that you may encounter. It also discusses legal language that may appear in particular types of contracts.

Contract Negotiations 8m • 3 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

This module provides a basic introduction to contract negotiation tactics. It explores how to properly prepare for contract negotiation and outlines necessary steps for making changes to a contract’s terms.

Contract Analysis and Negotiation Best Practices 6m • 4 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

This module explores how to make sure you don’t walk away with a contract that you regret. It covers how to recognize situations in which you shouldn’t sign a contract and how to understand contractual consequences. It also explores how you can know when to look for a second opinion and how to get a copy of your contract.

Defining Strategic Planning: Thinking, Process and Planning 10m • 4 Lessons • Beginner Strategic planning directs an organization’s future and creates a roadmap from its current state to a desired future state. It enables an organization to determine what it wants to achieve and how. This module will help you better understand strategic planning and how to use it for the betterment of your organization. You’ll learn how a strategic plan affects you personally and how strategic thinking can help you pivot in uncertain times.

The Major Components of a Strategic Plan 15m • 5 Lessons • Beginner Several components make up the backbone of a strategic plan. This module goes over vision and mission statements, how to set up and align goals with a strategic plan, and how to analyze the plan and communicate the strategy with your teams and investors. The strategic plan helps you take all the information you have about your business and put it into practice.

Introduction to Contracts 7m • 3 Lessons • Beginner Contracts are used every day in business and in our personal lives. This course will cover the introductory basics of contracting, including who uses contracts and for what purposes.

Elements of a Contract 4m • 4 Lessons • Beginner This course answers the complex question of: Who can form a contract? Although most companies and many people engage in contracting on a regular basis, certain parties may not be able to form a legally binding contract, due to limitations in competency or understanding.

Types of Contracts 5m • 3 Lessons • Beginner Many different types of contracts are used in business, and can be used to gain new property, protect property, and more.

Common Contract Terms 11m • 4 Lessons • Beginner A contract should contain every term of your agreement. In order to avoid any disagreements, a contract should also include terms pertaining to how the parties can change or cancel a contract and the penalty for doing so.

Contracts: Best Practices 5m • 3 Lessons • Beginner You should be prepared to take every necessary step to make sure that your contract clearly states all the necessary information. A lack of clarity could cause problems later on, such as a contract dispute, which may lead to costly litigation.

Organizational Strategy 25m • 14 Lessons • Intermediate Every business needs an organizational strategy. This strategy helps to align employees with the mission and goals of the organization. This course will introduce you to what an organizational strategy is, what makes an effective organizational strategy and how you can implement the strategy.

Setting Organizational Goals 34m • 32 Lessons • Advanced Written goals help keep organizations on a path to success. Therefore, every organization should have written goals that are part of their business plan if they want to succeed. Additionally, clearly stated goals help to give employees a vision of what the company is and where it wants to go. With a clear vision and objectives in mind, organizations are more likely to achieve success. As a part of KnowledgeCity's online business training platform, this course will help you create and manage your organizational goals.