Team Building Courses Online: Employee Training by KnowledgeCity

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129 courses for 'Team Building'

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Foundations of Emotionally Intelligent Teams 20m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

This course on Foundations of Emotionally Intelligent Teams explores the key principles of emotional intelligence in leadership. You'll discover how self-awareness, empathy, and emotional regulation can strengthen relationships, improve team collaboration, and create a supportive workplace culture.

Building Emotionally Intelligent Teams 23m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

This course on Building Emotionally Intelligent Teams explores how emotional intelligence transforms team dynamics through active listening, conflict resolution, and stress management. You will learn strategies to build collaboration and resilience and apply emotional intelligence in both in-person and remote team settings for long-term success.

Sustaining and Growing Emotionally Intelligent Teams 23m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course on Sustaining and Growing Emotionally Intelligent Teams, you’ll explore how to sustain emotional intelligence practices and coach team members to improve their emotional intelligence. You’ll also learn how to adapt strategies as teams grow and measure emotional intelligence to track the team’s progress.

Data Literacy Basics 36m • 10 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on Data Literacy Basics, you will learn about how to understand and interpret different types of data. You will explore data collection methods, basic data analysis techniques, and data ethics and privacy considerations. By the end of this course, you’ll be prepared to use data to make informed decisions.

Improving Data Literacy for Teams 27m • 8 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Improving Data Literacy for Teams, you will learn how to assess and identify the specific data needs of your team. You will explore common data tools and software, data collection and sharing practices, and the role of data in team decisions. By the end of this course, you’ll be prepared to contribute to a data-literate organizational culture.

Introduction to Data Literacy and AI 32m • 9 Lessons • Beginner

Society for Human Resource Management (SHRM®)

In this course on Introduction to Data Literacy and AI, you will learn about how to integrate AI to strengthen your data literacy skills. You will explore AI basics and AI-driven data analysis methods. By the end of this course, you’ll be prepared to boost your decision-making using AI-powered insights.

Introduction To AI in Remote Work 20m • 7 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this Introduction to AI in Remote Work course, you'll explore how AI can transform remote work environments, enhancing communication, streamlining workflows, and boosting productivity. You'll learn how to integrate AI tools, use AI virtual assistants and chatbots, and anticipate trends to ensure success in remote work settings. By the end of this course, you'll have the knowledge and strategies to optimize your remote work environment with AI.

Building Strong Remote Teams With AI 15m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this Building Strong Remote Teams With AI course, you'll explore how AI can optimize communication, enhance collaboration, and improve team dynamics in remote work environments. Discover how to leverage AI tools to support your team's well-being, monitor performance, and create a productive remote workforce. By the end of this course, you'll be equipped to lead and manage remote teams effectively using AI, ensuring your team thrives.

Enhancing Remote Collaboration With AI 14m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this Enhancing Remote Collaboration With AI course, you'll explore how AI can transform remote work by improving communication, streamlining workflows, and automating tasks. We’ll review AI-driven project and time management techniques. By the end of this course, you’ll know how to integrate AI into your remote collaboration processes, driving greater productivity and success for your team and organization.

Understanding the Hybrid Work Environment 15m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, you will learn about the transformative shift from traditional office routines to the dynamic hybrid work model. You’ll learn about the reasons behind the rise of hybrid work, as well as the benefits and the challenges of this evolving professional landscape. From fostering flexibility to enhancing productivity, this course will equip you with insights to create a harmonious blend of in-office and remote work.

Managing Hybrid Teams 14m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Managing Hybrid Teams, you will explore how to lead teams that mix in-person and remote work. You will learn about how to establish clear communication in hybrid teams and use collaboration tools for effective teamwork. You will also discover strategies for leading successful hybrid meetings, overcoming challenges, and building a strong team culture.

Improving Hybrid Team Performance and Productivity 20m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Improving Hybrid Team Performance and Productivity, you will explore the development and use of metrics to evaluate hybrid team dynamics. The course delves into essential technology and tools needed for effective collaboration in hybrid environments. You will learn strategies for motivating hybrid teams and methods for rewarding a hybrid workforce.

The Fundamentals of Conflict Transformation 13m • 5 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll introduce conflict transformation and provide examples of how it benefits companies. We’ll consider what causes workplace conflict and how you can address these challenges as they arise. We’ll also introduce common conflict transformation strategies that you can use to transform how conflicts are perceived and guide your organization confidently forward with a new, positive mindset.

Fostering a Conflict-Competent Workplace 16m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll discuss ways you can improve positive communication and trust in your organization. We’ll go over the importance of constructive feedback and empathy in improving employee mental health. We’ll also consider how you can better understand your role in conflict transformation, allowing you to prevent and intervene in conflicts before they escalate.

Implementing Conflict Transformation Strategies 14m • 6 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

HR Certification Institute® (HRCI®)

In this course, we’ll go over the steps to designing a conflict transformation plan, from assessing your organization’s conflict-handling practices to establishing procedures for gathering feedback and monitoring progress. We’ll consider the value of training employees in conflict transformation strategies as well. By the end of this course, you’ll also understand the importance of addressing systemic issues through careful structural changes.

Successfully Leading a Hybrid Workforce 12m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In KnowledgeCity’s course on Successfully Leading a Hybrid Workforce, you’ll explore how to manage and lead a team across different office contexts, ensuring seamless communication, unity, and productivity. You’ll learn to apply your leadership skills to a hybrid workplace and lead with empathy and equity for a stronger, more cohesive team. By the end of this course, you’ll be equipped to lead your team with confidence, fostering a productive and inclusive hybrid workplace.

Communication for Leading a Hybrid Workforce 16m • 6 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In KnowledgeCity’s course on Communication for Leading a Hybrid Workforce, you’ll develop communication skills to effectively lead a hybrid team. Learn to actively listen, prevent miscommunication, and give constructive feedback to your team. This course will help you drive success through communication. By the end of this course, you’ll be able to ensure your team members can thrive as part of a hybrid workforce.

Creating a Motivated Hybrid Workforce Culture for Leaders 15m • 6 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In KnowledgeCity’s course on Creating a Motivated Hybrid Workforce Culture for Leaders, you’ll learn how to assess and adjust your hybrid work culture, motivate employees, and promote collaboration. Use these best practices to develop a thriving and productive hybrid team that achieves company goals and individual career goals. By the end of this course, you’ll have strategies to promote collaboration and ownership that will unite your team across a hybrid workplace.

Building Connections in a Hybrid Workplace 13m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, Building Connections in a Hybrid Workplace, we discuss why it’s important to foster positive relationships with colleagues. We explore how hybrid work environments can affect the communication, coordination, connection, creativity, and culture of an organization and how this affects the ability to connect with coworkers.

Creating Meaning in a Hybrid Workplace 12m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, Creating Meaning in a Hybrid Workplace, we discuss emotional proximity and how it impacts connection in a hybrid workplace. We explore why it’s important to take a sense of personal responsibility in forming relationships among colleagues, as well as the importance of being authentic when connecting with colleagues.

Staying Connected in a Hybrid Workplace 12m • 5 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course, Staying Connected in a Hybrid Workplace, we discuss how you can connect by learning new hobbies and skills as a team or with other colleagues. We explore how to maintain clear communication with colleagues in a hybrid work environment and the importance of being intentional about how you choose to communicate with colleagues.

Innovation as a Business Strategy 13m • 5 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course on Innovation as a Business Strategy will help you understand innovation by exploring its importance in a global marketplace. You will also learn why investing in innovation is a good idea by exploring the benefits. Finally, you will discover how to overcome common challenges to innovation by understanding what they are and what ways you can get around them.

Innovation in Hybrid Teams 13m • 5 Lessons • Advanced

Society for Human Resource Management (SHRM®)

This course on Innovation in Hybrid Teams will help you learn to drive innovation in hybrid teams by aligning strategies with the company’s values. You will also explore how to optimize hybrid innovation by understanding team dynamics and overcoming challenges. Finally, you will learn about how to create a culture of innovation by encouraging communication and risk-taking.

Innovation in Virtual Teams 12m • 5 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

This course on Innovation in Virtual Teams will help you learn to drive innovation in virtual teams by understanding the challenges and aligning work with your values. You will also explore how to optimize virtual innovation by understanding team dynamics and overcoming challenges. Finally, you will learn to create a culture of innovation by encouraging values like flexibility and open communication.

Group and Team Decisions 16m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Group and Team Decisions, you will learn the art of making effective group and team decisions. You'll explore decision-making traps, understand the effects of groupthink, and come to master the techniques of group brainstorming. By the end of these lessons, you will have a comprehensive understanding of decision-making traps and how to avoid them.

Making Decisions as a Team 13m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Making Decisions as a Team, you will learn to frame problems effectively, enhance team communication, and maintain team engagement in the context of group and team decision-making. Additionally, this course will equip you with the tools to nurture and maintain high levels of team engagement. As you progress through this course, you will gain a holistic understanding of the intricacies surrounding group and team decision-making.

Implementing Team Decisions 15m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Implementing Team Decisions you will learn about the art of implementing and evaluating group decisions within a team context. These lessons will delve into techniques, challenges, and the role of management in decision-making. Master the skills of effective decision implementation, review, and follow-up for enhanced team collaboration.

Challenges in Team Decision Making 18m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Challenges in Team Decision Making, you will acquire the skills to identify and resolve issues in collective decision-making. Over these lessons you’ll learn to comprehend the attributes of inefficient teams, navigate challenges within group dynamics, and manage challenging colleagues in a decision-making setting.

The Basics of Conflict Management 17m • 6 Lessons • Intermediate This course on The Basics of Conflict Management examines emotional intelligence and the cycle of emotions in conflict. You’ll learn about the benefits of developing cultural intelligence and explore the conflict cycle. You’ll also learn about how to avoid escalating emotions.

Coordinated Management of Meaning and Conflict Management 18m • 7 Lessons • Intermediate In this course on Coordinated Management of Meaning and Conflict Management, we will explore coordinated management of meaning and explain how it can be used to manage conflict in the workplace. You will learn about the main strategies for managing conflict, including the Serpentine Model, the LUUUTT Model, and the SEAVA Model. We will also examine some practical, real-life scenarios of how these models can be used in the workplace.

Implementing an Effective Conflict Management Style 15m • 6 Lessons • Intermediate This course on Implementing an Effective Conflict Management Style explores how to work with conflict and the five conflict-handling modes. We will also cover being a conflict resolver in the workplace, as well as the importance of flexibility in conflict management. Conflict in the workplace can decrease performance; prevent this with our course, Implementing an Effective Conflict Management Style.

How Meaningful Relationships Foster Better Collaboration 12m • 6 Lessons • Beginner In this course on How Meaningful Relationships Foster Better Collaboration, you will learn about team culture and collaboration as well as how to build mutually beneficial relationships. You will also explore the importance of cohesive group dynamics and common ways to resolve poor relations.

Collaborative Decision-Making 10m • 5 Lessons • Beginner In this course on Collaborative Decision-Making, you will learn about how to understand collaboration styles and how to align priorities and responsibilities. You will also explore how to improve your collaborative decision-making skills.

Collaborative Conflict Resolution 12m • 5 Lessons • Beginner In this course on Collaborative Conflict Resolution, you will learn about how to practice mindful collaboration as well as how to navigate common challenges in collaboration. You will also explore how to overcome negativity as a team and how to determine when to get a third party involved.

Virtual Brainstorming for the Modern Workplace 16m • 6 Lessons • Beginner Explore the world of virtual brainstorming and its impact on remote and hybrid teams in our course on Virtual Brainstorming for the Modern Workplace. Learn how digital tools and platforms enable collaboration, innovation, and problem-solving, breaking down geographical barriers. This course covers the benefits, challenges, and effective strategies for conducting dynamic virtual brainstorming sessions.

Techniques for Effective Virtual Brainstorming 18m • 6 Lessons • Beginner Discover virtual brainstorming and innovative collaboration in this course on Techniques for Effective Virtual Brainstorming. Learn how to adapt traditional brainstorming methods to the virtual landscape, using virtual whiteboards, online tools, and breakout sessions to drive creativity and problem-solving. We’ll look at the power of virtual mind mapping, free association, SCAMPER techniques, and more as you transform your remote work environment into a hub of innovation and collaboration.

Enhancing Collaboration and Communication in Virtual Brainstorming 18m • 6 Lessons • Beginner Discover the art of effective virtual brainstorming in this course on Enhancing Collaboration and Communication in Virtual Brainstorming. Learn how to establish clear communication channels, harness the power of video conferencing platforms, and leverage online chat and collaboration tools for creative problem-solving. Learn techniques to optimize remote team interactions, enhance productivity, and foster a culture of innovation in the digital workspace.

Overcoming Challenges and Maximizing Virtual Brainstorming Success 21m • 6 Lessons • Beginner Learn advanced strategies for enhancing productivity and creativity in virtual brainstorming sessions in this course on Overcoming Challenges and Maximizing Virtual Brainstorming Success. Overcome challenges like virtual meeting fatigue and diverse communication styles, and master effective follow-up techniques. Develop the skills to manage engagement, prioritize topics, incorporate interactivity, and adapt to different communication methods.

Presentation Skills for Training 14m • 5 Lessons • Intermediate In this course on Presentation Skills for Training, we will discuss how to craft compelling presentations. We will discuss the vital role of well-structured and engaging content in captivating your audience. You will learn to set clear training and presentation goals that align with desired learning outcomes. This course will explore the principles of effective content development, empowering you to deliver your message with clarity and captivate your audience like never before.

Facilitating Learning & Understanding 13m • 5 Lessons • Intermediate In this course on Facilitating Learning and Understanding, we will explore strategies and techniques to prime trainees for learning, guide them to understanding, and facilitate experiential learning. This course focuses on empowering trainers to create engaging and impactful learning experiences that promote active participation and meaningful comprehension.

Facilitating Training Activities 13m • 5 Lessons • Intermediate In this course, we will explore how to manage your classroom by setting objectives and handling both virtual and in-person settings. We’ll discuss how to engage your trainees through activities with practical applications. This course will show you how to encourage reflection by creating a supportive environment.

Understanding Your Team Roles and Norms 11m • 5 Lessons • Beginner In this course on Understanding Your Team Roles and Norms, you will learn to identify ways you can interact with your coworkers to successfully accomplish individual and collective goals. You will also learn why good team dynamics rely on effective communication skills, interdependence on each other's abilities, strong problem-solving skills, and mutual respect.

Trust and Communicating With Coworkers 10m • 5 Lessons • Beginner In this course on Trust and Communication with Coworkers, you will learn about how trust is an essential key to communication. You will understand that your character can build trust and maintain lasting relationships on a team. This lesson explains why it is important to maintain consistency of character when communicating with coworkers and how character fosters open communication and trust within a team.

Qualities of Effective Team Communication 9m • 5 Lessons • Beginner In this course on Qualities of Effective Team Communication, you will learn about different barriers to creating successful communication, how to overcome them, and how virtual teams can work as a more cohesive unit. You will also learn about how to be a meaningful contributor to team communications in a virtual environment.

Defining Team Expectations 15m • 5 Lessons • Advanced In this course, you will learn how to set expectations based on qualitative and quantitative data. You will also learn how to motivate and empower employees using various techniques. By the end of this course, you will have the knowledge you need to improve your company’s performance.

Setting Realistic Team Goals 15m • 5 Lessons • Advanced In this course, you will learn the importance of setting realistic goals for the entire team. This also includes setting goals for each individual based on their strengths and weaknesses. You will also learn how to hold employees accountable for their work. By the end of this course, you will have the skills and knowledge to set goals for your company’s success.

Driving Your Team to Success 18m • 6 Lessons • Advanced In this course, you will learn how to assess performance gaps and ensure team members' equity. This includes giving realistic and effective feedback to improve performance and motivation. You will also learn how to coach your team to success by looking to the future. By the end of this course, you will have the skills and knowledge to improve employee performance and make your business more successful.

Understanding Team Productivity and Performance 17m • 6 Lessons • Intermediate In this course, you will discover the importance of team chartering and how to leverage individual and team strengths to effectively address challenges. You will explore team roles, responsibilities, and norms and how they contribute to positive team functioning and goal attainment. By the end of this course, you will have the skills and knowledge to better manage your team’s performance.

Improving Team Productivity and Performance 17m • 6 Lessons • Intermediate In this course, you will learn about common techniques you can use to improve your team’s productivity and performance. You will discover the importance of time management and how to leverage team engagement and motivation to meet goals effectively. You will learn the importance of rewarding team accomplishments and how to shift the focus to positivity. By the end of this course, you will have the skills needed to build a positive team environment that encourages goal attainment.

Managing Team Productivity and Performance 14m • 6 Lessons • Intermediate In this course, you will learn how to improve your team’s productivity and performance. This includes fostering an emotionally intelligent workplace and rewarding positive behaviors. You will also learn how to measure and manage employee performance. By the end of this course, you will have the skills to track and improve your team’s performance.

Key Features of a Collaborative Team Culture 18m • 6 Lessons • Beginner

Project Management Institute (PMI®)

In this course, you will learn the key features of a collaborative team culture. This includes establishing a shared vision and building intentional physical and virtual space. You will also learn the importance of transparency and knowledge sharing for collaboration, and how building trust can help your team. By the end of this course, you will have the knowledge necessary to improve your team culture.

Creating a Collaborative Team 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course, you’ll learn how to create a collaborative team. You’ll learn how to identify role models for collaboration, such as teammates with excellent communication skills. Successful teams also need team norms so everyone will behave expectedly. You’ll also learn some barriers to collaboration and how to overcome them. By the end of this course, you’ll have the skills needed to create a successful collaborative team.

Performance Planning in Collaborative Teams 11m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course, you will learn how employees develop shared responsibility for collaboration. This ensures employees have a sense of autonomy and motivation. You will also learn how to measure individual and team performance using SWOT analysis and KPIs, and how to improve performance using professional development. By the end of this course, you’ll have the skills to assess and improve your team’s performance.

Building Trust in Teams 21m • 6 Lessons • Intermediate In this course, you will learn how to build trust in your team. The first step is to display trustworthy behaviors yourself, like communicating with transparency and expressing gratitude. You will also learn the best practices for holding team-building activities and conducting one-on-one meetings. These are essential to creating a more respectful and safe work environment. By the end of this course, you will be able to build trust in your team, improving your team dynamic.

Building Respect in Teams 23m • 6 Lessons • Intermediate In this course, you will learn how to build respect among workplace teams. You can do this by recognizing your employees and showing them respect. You will also learn to observe team dynamics and intervene when something negative is occurring, and how to shut down disrespectful behavior like bullying and gossiping. By the end of this course, you will have the skills to improve your team dynamics.

Building Trust and Respect in Remote Teams 21m • 6 Lessons • Intermediate In this course, you will learn how to build trust and respect in remote teams. Specifically, you will examine how using technology, frequent check-ins, and setting guidelines can overcome communication barriers. You will also learn how to create ground rules, encourage small talk, and develop team rituals. By the end of this course, you will have the knowledge to improve your remote work environment by promoting a sense of belonging and respect.

Top-Down Accountability 11m • 5 Lessons • Advanced In these lessons on Top-Down Accountability, you’ll learn how to imbue your organization with the shared value of responsibility. To adopt the right mindset for accountability, first you’ll learn what accountability looks like in a corporate leadership setting. You’ll discover how you can set an expectation of reliability by modeling positive habits in front of your employees, and how these attitudes can increase your team’s productivity.

Building Accountable Teams 11m • 5 Lessons • Advanced In these lessons on Building Accountable Teams, you’ll learn how to clearly communicate expectations including a mission, vision, and objectives. You will also learn how to follow-up on your communication, and to empower and motivate your employees. These are all crucial components for keeping them accountable.

Long-Term Accountability 12m • 5 Lessons • Advanced In these lessons on Long-Term Accountability, you’ll learn how to incorporate the value of responsibility as you evaluate business models and contract agreements as a part of an annual planning process. You will also discover how to build a performance measurement system, what a culture of accountability is, and how to create an accountable culture for your team.

Remote Time Management and Productivity 15m • 5 Lessons • Beginner In this Remote Time Management and Productivity course, you will learn how to manage your time efficiently so that you can complete your work effectively as a remote employee, contractor, or consultant. This involves strategies such as self-regulating and prioritizing tasks. You will also learn the downfalls of multitasking, as well as more productive ways to manage multiple tasks. By the end of this course, you will have the skills to manage your time better and improve your productivity.

Time Management and Productivity Tools for Remote Teams 13m • 5 Lessons • Beginner In this Time Management and Productivity Tools for Remote Teams course, you will learn about various tools that can help you manage your time and collaborate with your team. This includes platforms like Microsoft, Google, and Zoom, plus tools like team calendars and agendas. You will also learn about remote-meeting features like screen-sharing, breakout rooms, and virtual whiteboards. By the end of this lesson, you will have the information to decide what is best for your team’s needs.

Challenges of Remote Time Management and Productivity 14m • 5 Lessons • Beginner In this Challenges of Remote Time Management and Productivity course, you will learn how to overcome the challenges of working remotely. There are tools that can help improve communication and collaboration across time zones. You can also adopt skills to be more accountable for your work. Plus, you will learn how to recognize and prevent burnout and isolation. By the end of this course, you will have the knowledge and skills to conquer these challenges—and to be highly productive at work.

The Importance of Employee Evaluations 11m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

In these lessons on The Importance of Employee Evaluations, you’ll learn what a performance review is, and why organizations invest in them. They’ll help you put yourself in the best mindset to write performance reviews by defining or redefining performance review for you. You will learn how performance reviews impact employees. You’ll come away feeling confident about your time investment in performance reviews, knowing the purpose performance evaluation serves to your company.

Crafting Employee Performance Reviews 14m • 5 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

These lessons on Crafting Employee Performance Reviews will address the sources of information used for the performance review. In addition, we’ll address the variety of inputs that can be used for a performance appraisal, along with the types of reviews that can be used. Finally, these lessons will address best practices on how to write the performance evaluation while minimizing bias.

Delivering Employee Performance Reviews 16m • 6 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

These lessons on Delivering Employee Performance Reviews will address the approaches for doing performance review interviews. To maximize their effectiveness, you can set the proper tone with body language. In some situations, an employee may experience disappointment or even anger during the interview. You’ll learn how to handle these uncomfortable situations. You’ll also learn about improvement plans and proper follow-up after the performance review interview has been conducted.

Team Communication in Organizations 12m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on Team Communication in Organizations, you will learn about different practices that team members can use to ensure they communicate effectively. You will also learn about the benefits of effective communication, including employee engagement and reduced conflict. By the end of this course, you will be able to use these skills to improve your organizational culture.

Facilitating Communication Between Teammates 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on Facilitating Communication Between Teammates, you will learn how to develop team goals and ensure that everyone understands their roles and responsibilities. This involves setting objectives and clarifying processes using tools like flow charts to help visualize the work process. By the end of this course, you’ll be able to apply these skills to better communicate with your team.

Overcoming Communication Barriers Among Teams 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on Overcoming Communication Barriers Among Teams, you’ll understand common barriers in the workplace and learn to bridge communication gaps between team members. You’ll also learn about groupthink and how to dispel it by encouraging open discussion. By the end of this course, you will have the skills to identify potential team challenges and ensure your team continues to grow through positive interactions.

The Basics of Team Alignment Mapping 13m • 5 Lessons • Intermediate In The Basics of Team Alignment Mapping, you will learn the essential functions of Team Alignment Mapping and how it works to create more efficient meetings, organize projects, and assist with organization. You will also learn ways to improve team dynamics and communication to foster a culture of respect. By the end of this course, you will be able to create more productive teams and a more positive environment.

Team Alignment Mapping: The Forward Pass 18m • 7 Lessons • Intermediate In this Team Alignment Mapping: The Forward Pass course, you will learn how to complete the Team Alignment Map chart. This involves identifying the project, mission, and timespan of the project. You will also learn how to identify the objectives, commitments, resources, and risks. Completing this chart as a group is key to improving your team’s engagement and efficiency. By the end of this course, you will have the tools to lead your team to success.

Team Alignment Mapping: The Backward Pass 13m • 5 Lessons • Intermediate In this Team Alignment Mapping: The Backward Pass course, you will learn how to transform identified resources and risks into actionable objectives. This course explains how to evaluate the resources needed, identify the team members responsible for providing those resources, and how team members will collaborate to succeed. By the end of this course, you will have the tools to turn potential problems into solutions.

Millennials and Gen Z in the Workplace 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

This course is designed to help you gain a sound understanding of who Millennials and Gen Zs are. You’ll know how history has shaped the way these groups approach employment. You’ll also be able to compare and contrast these generations with the ones before them based on research.

Recruiting Millennials and Gen Z 14m • 5 Lessons • Beginner

Project Management Institute (PMI®)

You will learn how to successfully attract top professionals from the younger generations. We give you popular strategies and approaches to secure some of today’s most talented candidates. As you understand generational differences, you will be able to position your organization for hiring success.

Retaining Millennial and Gen Z Employees 17m • 6 Lessons • Beginner

Project Management Institute (PMI®)

With Retaining Millennial and Gen Z Employees, you will learn why younger generations are leaving their jobs, and you’ll understand what inspires them to stay. We’ll show you ways to keep them feeling engaged, connected, and committed to their work. You will also learn what Millennials and Gen Zs consider a positive workplace culture.

Pros and Cons of Remote Work 12m • 5 Lessons • Beginner This course will help you understand the motivations of remote workers for effective scheduling and communication. You’ll develop strategies to observe workers from a distance.

Creating A Virtual Review 16m • 5 Lessons • Beginner

Society for Human Resource Management (SHRM®)

This course will help you express strengths and weaknesses of virtual employees through the use of metrics and grading. And you’ll see that you can avoid biased judgments based in a virtual setting.

Delivering A Virtual Review 20m • 6 Lessons • Beginner

Society for Human Resource Management (SHRM®)

This course will help you deliver productive remote personnel evaluations by showing how to first prepare your mind and your workstation. You’ll be able to handle difficult conversations with remote employees by setting professional boundaries.

Team Dynamics and Team Culture 27m • 6 Lessons • Advanced In this Team Dynamics and Team Culture course, you will learn the characteristics of team culture and organizational structure. These two factors intersect to create workplace dynamics. You will also learn about the relationship between teammates and leaders, and how to manage teams. By the end of this course, you will be able to create a better workplace environment for yourself and your team.

Improving Team Dynamics 37m • 8 Lessons • Advanced In this Improving Team Dynamics course, you will learn about the challenges to creating a strong team dynamic and how to overcome or prevent them. This includes improving team cohesion, which determines if a team’s talents are put to good use. You’ll also learn about teammate capabilities and how leaders can improve productivity through employee well-being and motivation. By the end of this course, you will be able to improve your team’s cohesion.

Managing Team Dynamics 30m • 7 Lessons • Advanced In this Managing Team Dynamics course, you will learn necessary team leader skills, such as creating a positive team dynamic and overcoming negative dynamics. You will also learn the skills to foster open communication, align team roles with team objectives, and identify and resolve conflicts. By the end of this course, you will be able to create a work environment with trust and communication to lead your team to success.

Understand Your Personality and Personal Abilities 19m • 7 Lessons • Beginner In this course, Understand Your Personality and Personal Abilities, you will learn how to determine your personality type and assess your strengths and weaknesses. You’ll also learn some different ways you can leverage your strengths and overcome your weaknesses. In addition, this course will also discuss how to and identify your comfort zone and break out of it.

Become a Productive and Effective Team Player 21m • 8 Lessons • Beginner In this course, Become a Productive and Effective Team Player, you will learn how to build trust with your teammates and align your goals with the goals of the team. You will also explore some ways you can become more reliable, respectful, and professional. This course also describes how you can maintain a positive attitude when working in a team.

When Being a Team Player Goes Remote 15m • 6 Lessons • Beginner In this course on When Being a Team Player Goes Remote, you will learn how you can maintain focus on team goals and demonstrate reliability and accountability to other team members. You will also learn how to stay motivated in a remote setting and communicate efficiently with other remote workers.

Allies, Mentors, and the Workplace 13m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In these lessons on Allies, Mentors, and the Workplace, you’ll learn what duties come with being an ally or mentor and understand how to utilize allyship and mentorship within the workplace, how to operationalize your understanding of allies and mentors, and recognize the similarities and distinctions between the two roles. Toward the end of these lessons, you’ll also learn how you can create a positive workplace culture in your capacity as an ally or mentor.

Becoming an Effective Workplace Ally 10m • 5 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In these lessons on Becoming an Effective Workplace Ally, you’ll discover how to use allies and mentors to promote equity and inclusion, understand the demographics that need allies the most, and what kind of support they may want. In addition, you’ll go over how to advocate through your team by increasing inclusive environments, establishing transparent communication, and recognizing your team members’ hard work. Toward the end, you’ll learn some best practices for serving as an ally.

Becoming an Effective Workplace Mentor 17m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In these lessons on Becoming an Effective Workplace Mentor, you’ll recognize how mentors help mentees develop and clarify professional goals. You’ll identify various types of mentorship programs to discover the best method of mentoring that fits your employees’ development needs and how your company can help foster and develop supportive workplace relationships. These lessons will explain how you can share expertise, lead by example, and create professional development plans.

Multiculturalism, Leadership, and the Workplace 22m • 7 Lessons • Advanced

Project Management Institute (PMI®)

In this Multiculturalism, Leadership, and the Workplace course, you will discover how multicultural team leadership has evolved and how globalization has redefined expectations for today’s leader. You’ll also explore the dynamics of diverse cultures in forming one workforce and how leaders can be the guiding hand to successful multicultural teams in the workplace.

Considerations for Leaders and Managers of Multicultural Teams 28m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Considerations for Leaders and Managers of Multicultural Teams, you will gain expertise in navigating barriers to team cohesion and adopting a diverse workplace communication style. You’ll also learn about different virtual communication skills and avoiding bias and stereotyping. This course also discusses setting expectations and assessing workplace performance in a diverse environment.

Leadership and Multicultural Awareness 24m • 7 Lessons • Advanced

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

In this course on Leadership and Multicultural Awareness, you will learn how leaders can inspire, motivate, and set the tone for diverse cultures to come together. You’ll also explore the role of leadership in promoting awareness and understanding among multicultural teams and how to offer training, facilitate communication, and deepen relationships. This course discusses how to be aware and attentive for potential challenges and devise strategies to resolve them.

Sales Managers and Sales Teams 12m • 5 Lessons • Intermediate In this course, Sales Managers and Sales Teams, we’ll examine the importance of the customer experience and explore how your sales team members can have a positive or negative impact. You’ll learn how to effectively motivative and incentivize your team members to succeed, and you’ll understand how to develop meaningful goals to improve sales growth.

Sales Team Management Techniques 12m • 6 Lessons • Intermediate In this course about Sales Team Management Techniques, you’ll identify different sales models and how you can implement the most effective one for your organization’s unique needs. Through these lessons, you’ll learn how to effectively communicate with your team and use metrics to provide valuable feedback. You’ll also explore the importance of different sales technologies and how they can be integrated into the sales process.

Managing Sales Strategy, Processes, and Conflict 12m • 5 Lessons • Intermediate In this course, Managing Sales Strategy, Processes, and Conflict, you’ll discover how you can develop and select an appropriate sales strategy for your organization’s unique needs, and you’ll explore the different stages of the sales process. Through these lessons, you’ll also understand the importance of conflict resolution and identify different potential strategies.

Basics of Accountability 14m • 5 Lessons • Intermediate In this course on the Basics of Accountability, you will learn what workplace accountability looks like and common challenges to implementing accountability. We’ll also address the impact on a team when employees are not held to expected standards. This course will provide a foundation for identifying indicators and behaviors that can help you create a space where employees are clear on their expectations and have confidence in each other.

Expectations of Accountability 16m • 5 Lessons • Intermediate In this course, Expectations of Accountability, you will learn how to set and measure expectations within your team. We will explore some strategies for correcting behaviors that do not align with your expectations. As a leader, creating a framework that supports measurement and is clear on overall standards will help you in raising the standards for your team.

Teaching Accountability 13m • 5 Lessons • Intermediate In this course on Teaching Accountability, you will learn the value of empowering your employees using their own behaviors. This course will teach you how to conduct coaching conversations with your employees and building relationships with them. We’ll also explore strategies for effectively communicating so you can address and overcome common responses like blame, excuses, and denial.

Maintaining Accountability 11m • 5 Lessons • Intermediate In this course on Maintaining Accountability, you will learn the importance of consistency and following through with established expectations. When accountability is not adhered to, challenges can emerge that could impact team morale and motivation. This course will provide insight into how you can fail forward and sustain success with your team.

Learning to Collaborate 13m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course, Learning to Collaborate, we’ll explore what collaboration is and why it’s important for team success. You will also learn about the impact collaboration can have on creativity and culture. You’ll discover the importance of communication in fostering collaboration, and how you, as a team member, can play a role in making your teams more collaborative.

Types of Collaboration 15m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on Types of Collaboration, you will learn more about different styles of collaboration and the benefits of each one. You’ll also discover how diversity in team structure and composition can enrich the team’s effectiveness and your experience as a team member.

Fostering a Collaborative Culture 17m • 5 Lessons • Beginner

Project Management Institute (PMI®)

In this course on Fostering a Collaborative Culture, you will learn the importance of relationships and strategy in collaboration. You’ll also discover how you can contribute to team collaboration as an individual. We’ll show you how to recognize purpose and define roles within your team. This course will also explain how to encourage others to participate and collaborate.

Introducing Adaptive Performance Management 15m • 6 Lessons • Intermediate In this module, you’ll learn the basics of performance evaluation and performance management, and their differences. You’ll also learn how accountability and development are specific factors in performance evaluation and performance management.

Adaptive Performance Management Basics 17m • 6 Lessons • Intermediate In this module, you’ll learn how to measure performance and set clear targets for improvement.

Implementing Adaptive Performance Management 12m • 4 Lessons • Intermediate In this module, you’ll pull together the elements of performance evaluation and management, a culture of transparency, and the building blocks of adaptive performance management.

Innovation and Team Culture 14m • 5 Lessons • Intermediate Innovation has become increasingly important in our modern, ever-changing workplace. In these lessons, you’ll learn about the modern challenges companies face when trying to be innovative.

Barriers to an Innovative Team Culture 7m • 3 Lessons • Intermediate It’s important to look out for certain behaviors and habits among your team that can potentially disrupt an innovative team culture. In these lessons, we’ll look at taking a personalized approach to innovation, along with the benefits of disrupting open communication.

Creating an Innovative Team Culture 13m • 5 Lessons • Intermediate Creating a team culture that’s focused around innovation is important to your business. In these lessons, you’ll learn to foster your team’s voice, promote diversity, ensure your team’s psychological safety, and encourage open communication.

Team Development and Personalized Management 14m • 3 Lessons • Intermediate In these lessons, we’ll discuss the concept of learning organizations and why it’s important to develop your team members. You’ll also learn how to invest in leadership capital using trust and personalized leadership.

First Development Steps 14m • 4 Lessons • Intermediate

Project Management Institute (PMI®)

In these lessons, we’ll discuss the first steps you can take to develop your team members. We’ll cover how to assess your team, identify star performers, motivate team members facing challenges, and form a development plan.

Building Teammates' Skills to Strengthen Your Team 19m • 6 Lessons • Intermediate

Project Management Institute (PMI®)

These lessons outline the steps you can take to strengthen your team. It covers how to involve individual members’ skills in team development and capitalize on the talent that you have.

Complexity and the Modern Workplace 13m • 3 Lessons • Beginner Due to the modern-day labor force and advancements in technology, work can be a complex part of our everyday lives. Employees today often are inundated with an overload of information and responsibilities to streamline processes and boost productivity.

Productivity and Simplification of Business Processes 26m • 5 Lessons • Beginner In these lessons, you will learn how to recognize distractions and bottlenecks, simplify work processes, and measure productivity. The more simplification you can achieve in your workplace processes, the more productive your teams can be.

Simplifying and Eliminating Distractions 15m • 4 Lessons • Beginner These lessons will cover how effectively managing communication, daily routines, and decision-making can create a less distracting workplace. You will gain a better understanding of the impact of distractions on communication and daily processes in the workplace.

The Dynamics of Change 12m • 4 Lessons • Advanced

Society for Human Resource Management (SHRM®)

Change is inevitable and often disruptive to team members in a professional environment. In this course, you’ll gain a better understanding of the kinds of change that can affect employees and learn how resistance can develop as a result.

Strategies for Change 8m • 3 Lessons • Advanced

Society for Human Resource Management (SHRM®)

A good leader knows that communication, trust, and support are key attributes in times of change. This course covers helpful strategies to address change with your team and provide a positive influence.

Managing and Monitoring Change 8m • 3 Lessons • Advanced

Society for Human Resource Management (SHRM®)

During times of change, it’s important to be observant and informed so you can guide and support your team throughout the process. This course explores different strategies to measure the effects of change, motivate team members, and adopt better leadership practices.

The Anatomy of Conflict 10m • 3 Lessons • Intermediate This module describes how to address conflict within the team environment at work. It highlights how to identify internal and external conflicts, and to understand the team conflict dynamic.

Identifying Conflict and Resolution Options 10m • 3 Lessons • Intermediate This module covers how to identify, acknowledge, and take the necessary steps for resolving conflict. It provides an in-depth look at several strategies for getting your team back on track.

Results-Oriented Conflict Management 16m • 5 Lessons • Intermediate This module instructs you on tailoring your conflict management approach to get the best possible results. It discusses several conflict resolution strategies you can use to reach a productive resolution.

Building High Performance Teams 33m • 16 Lessons • Intermediate Hiring managers of today seek out individuals who can function and perform as an individual and also as a member of a team. Any and all employees should expect to work within a team in an effort to achieve a goal or complete a project. This course will teach you how you can benefit from having a high performance team, the characteristics of a high-performing team, and how to maintain that team.

Importance of Shared Workload 7m • 4 Lessons • Beginner

Project Management Institute (PMI®)

“Together everyone accomplishes more.” This common phrase isn't just an acronym for the word “team,” it's also an apt summary: A team is more efficient and accomplishes tasks more quickly than one person working alone. In this course, you’ll learn how groups of people who work in a collaborative environment can increase their efficiency. You’ll become proficient with the environments where teams work best. And you’ll learn about how support networks can help make teams more effective.

Types of Teams 8m • 5 Lessons • Beginner

Project Management Institute (PMI®)

There is no “I” in “Team.” This well-known phrase makes the point that teams of workers have power to get more work done than an individual. In fact, there are different types of teams that are more effective depending on the task. In this course, you’ll gain an understanding of the three different types of teams and how to determine which one to assemble to meet your project’s goals. You’ll learn what SMART goals are and how they can help your team reach its desired outcomes. In addition, you’l

Contributing in a Team Environment 7m • 4 Lessons • Beginner

Project Management Institute (PMI®)

The success of a team relies on each member “pulling their weight” and contributing as much as possible to move the team toward its goal. In this course, you will learn the importance of accountability and reliability in a team. You’ll walk through a self-reflection exercise to determine your communication preferences and how they can help you be a more effective team member. You’ll also discover why learning new roles is beneficial to your personal career growth and to the success of your team.

Communicating with Your Team 14m • 7 Lessons • Beginner

Project Management Institute (PMI®)

Society for Human Resource Management (SHRM®)

Communication is one of the most important factors determining a team's eventual success or failure. In this course you’ll hone your communication skills with a special focus on team communication. You’ll learn about passive and aggressive communication, and how these behaviors are detrimental to effective teamwork. You’ll learn how to harness assertiveness to counter these behaviors, as well as best practices for contributing to group meetings and giving feedback using the PIP Feedback Method.

Characteristics of a Great Team 10m • 4 Lessons • Beginner Just because a group of people are assembled to work together does not guarantee they will automatically function cohesively as a team. Some teams come together naturally well from the start, but most require development to work through group dynamic issues. In this course, you’ll gain an understanding of the characteristics of a great team and how to foster greatness in the team by better understanding your team dynamics.

Achieving Goals with your Team 8m • 4 Lessons • Beginner Keeping all the members of your team moving collectively toward your goals requires focus and strategy on the part of the team’s leader. In this course, you’ll learn how to position your team members based on their strengths to maximize results. You’ll learn techniques to monitor the team’s progress and troubleshoot when issues arise. You’ll discover how you can harness your team members' innovation and gain access to steps you can take immediately to create an all-inclusive strategic plan.

Leading Effective Teams 1h 5m • 37 Lessons • Advanced In this course, you will learn to pinpoint areas of improvement for team members and how to build trust with simple training techniques. The course will delve into business leadership skills required for a manager. Become an expert at building rapport with your teammates, and a primary example of reliability and effective leadership. At the end of this course, you will have the tools to delegate and guide your team to high performance.

Building a Successful Team 36m • 15 Lessons • Intermediate This online training course provides an in-depth study into the realities of working together as a team. Teams generally go through several distinct stages of development at their formation. Generally speaking, it takes some time before a group of individuals begins to work together. This online training course provides clear and simple descriptions of how to form an effective team, regardless of the length of the task.

Effective Meetings 57m • 21 Lessons • Intermediate

Meetings often receive a bad reputation for their perception as a waste of valuable time. Too often individuals leave meetings with the feeling that they did not get anything out of it. Still, leaders continue to hold these meetings without making the necessary adjustments to their formula. This online training course details the proper way to conduct more productive face-to-face and virtual meetings.

Conducting Feedback 48m • 16 Lessons • Intermediate

Society for Human Resource Management (SHRM®)

A manager's ability to provide performance feedback to their employees remains a key component in successful management. Providing feedback to employees allows the manager to inform their team of the current state of business. Unfortunately, this powerful tool lies too often overlooked by those in management positions. This business management course will help you manage yourself and your employees by providing you with the proper skills to give and receive feedback.

Coaching Performance 51m • 23 Lessons • Intermediate Arguably, a leader's most important tasks revolve around ensuring their team constantly improves. This type of continued improvement requires a lot from the team leader. The leader must possess the ability to analyze individual team members in order to effectively guide them towards success. This course on team training solutions focuses on the specific tools required of the team leader to ensure this level of continued improvement.