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197 courses for 'Human Resources'
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Foundations of Payroll Management 16m • 6 Lessons • Intermediate In this course on the Foundations of Payroll Management, you’ll learn how to process payroll the right way, avoid common mistakes, and follow tax and labor laws without stress. See how payroll fits into business operations and why it matters. You'll also get familiar with tax forms and explore tools that make the job easier.
Deductions, Taxes, and Compliance 16m • 7 Lessons • Intermediate In this course on Deductions, Taxes, and Compliance, you’ll learn how to handle payroll deductions correctly, calculate taxes, and meet reporting deadlines. Discover how to avoid payroll mistakes that lead to fines and compliance issues while keeping your payroll system organized and accurate.
Advanced Payroll Strategies and Troubleshooting 16m • 6 Lessons • Intermediate In this course on Advanced Payroll Strategies and Troubleshooting, you’ll learn how to manage complex payroll situations and prevent costly errors. Discover how to classify employees correctly and resolve disputes efficiently. You'll also explore how audits keep your payroll accurate and compliant.
Understanding Employee Recognition and Its Impact 22m • 6 Lessons • Beginner In this Understanding Employee Recognition and Its Impact course, you’ll learn the importance of recognizing employees and how it impacts motivation and retention. You’ll explore different ways to recognize employees, from formal awards to personal appreciation, and understand why recognition is important for building a positive workplace culture.
Designing and Implementing Recognition Programs 17m • 5 Lessons • Beginner In this Designing and Implementing Recognition Programs course, you’ll learn how to design and implement effective recognition programs that motivate employees. You’ll explore formal and informal recognition methods, set fair criteria, and ensure consistency. By the end, you’ll be able to create a recognition system that reinforces company values and enhances employee retention.
Sustaining and Enhancing Recognition Efforts 24m • 8 Lessons • Beginner
Approved by
HR Certification Institute® (HRCI®) Project Management Institute (PMI®) Society for Human Resource Management (SHRM®)
In this Sustaining and Enhancing Recognition Efforts course, you’ll learn how to sustain and improve recognition programs to keep employees motivated and engaged. Discover why recognition programs lose impact. Explore creative strategies to overcome common challenges. Use innovative approaches like gamification and digital tools to confirm that recognition remains meaningful and aligned with company values.
Understanding Skills Gap Analysis 21m • 7 Lessons • Intermediate In this Understanding Skills Gap Analysis course, you’ll learn how to recognize when your team’s skills no longer match business needs. You’ll explore how to identify skill gaps early and take smart, targeted action. The course shows you how to align training, hiring, and workforce planning with real skill data.
Conducting a Skills Gap Analysis 16m • 5 Lessons • Intermediate In this Conducting a Skills Gap Analysis course, you’ll learn how to plan, run, and apply a skills gap analysis to meet business goals. You’ll define key competencies, assess skill levels, and use data to guide hiring and training.
Closing Skills Gaps: Implementation and Strategy 21m • 6 Lessons • Intermediate In this Closing Skills Gaps course, you’ll learn how to choose the right way to fix workforce gaps. You’ll explore training, hiring, redeployment, and automation. You’ll also learn how to track results and build a culture of continuous improvement that prepares your team for the future.
Laying the Foundation for a Positive Company Culture 18m • 6 Lessons • Intermediate This course on Building a Strong Workplace Culture explores how workplace culture influences motivation, teamwork, and long-term success. You’ll learn to identify cultural gaps, improve communication, and create a positive work environment. By understanding leadership’s role and practical strategies, you’ll be able to support a strong culture, whether you're an employee or a leader.
Implementing Effective Cultural Strategies 19m • 7 Lessons • Intermediate This course on Implementing Effective Cultural Strategies shows how organizations can make workplace culture part of daily operations, leadership behaviors, and company policies. You’ll learn how to align cultural values with business goals, track progress, and keep a positive workplace culture going over time.
Navigating Challenges and Maintaining Cultural Integrity 14m • 5 Lessons • Intermediate This course on Navigating Challenges and Maintaining Cultural Integrity will help you keep a strong workplace culture while you manage employee resistance, external influences, and organizational changes. You’ll discover how to address cultural conflicts, adapt to market shifts, and reinforce company values during transitions. With the right strategies, you can build a culture that stays strong and evolves to meet your organization’s needs.
Understanding the Four-Day Work Week 20m • 7 Lessons • Intermediate In this Understanding the Four-Day Work Week course, you’ll learn how organizations worldwide are shifting to a shorter work week and what it means for businesses and employees. You will examine models, benefits, and examples to see how the new work model affects productivity, costs, and well-being. By the end, you’ll understand the challenges and opportunities of this evolving workplace trend.
Case Studies and Research on the Four-Day Work Week 17m • 6 Lessons • Intermediate In this Case Studies and Research on the Four-Day Work Week course, you’ll explore real-world examples of companies that have implemented a four-day schedule. You’ll analyze case studies from government offices, healthcare, and tech firms to see how shorter work weeks impact business performance. Research findings will help you assess the benefits, challenges, and different models organizations use to make this shift.
Implementing the Four-Day Work Week in Your Organization 18m • 6 Lessons • Intermediate In this Implementing the Four-Day Work Week in Your Organization course, you’ll learn how to transition to a four-day schedule while maintaining productivity and business operations. You’ll explore strategic planning, policy design, and stakeholder engagement to ensure a smooth implementation. By the end of the course, you’ll know how to manage challenges, monitor success, and create a four-day model that works for your business.
Practical AI Applications in HR 20m • 7 Lessons • Advanced In this Practical AI Applications in HR course, you’ll learn how to apply AI to core human resources functions such as hiring, performance tracking, and employee engagement. You’ll explore tools that help automate routine tasks and reduce bias in decision-making, leading to an efficient and diverse workforce.
Strategic Benefits of AI in HR 20m • 8 Lessons • Advanced In this Strategic Benefits of AI in HR course, you’ll learn how AI strengthens HR’s strategic role by improving decision-making and workforce planning, supporting long-term efficiency. You’ll also explore how to evaluate the cost of using AI in your workflows.
Human-Centric AI in HR 20m • 7 Lessons • Advanced In this Human-Centric AI in HR course, you’ll learn how to balance efficiency with empathy in AI-powered HR functions. Explore how to apply AI ethically and make inclusive, human-centered decisions across your organization.
Understanding Employment Laws in Remote Work 17m • 5 Lessons • Intermediate In this Understanding Employment Laws in Remote Work course, you’ll learn how to classify remote workers correctly, follow wage and hour laws across locations, and build workplace policies that support legal and safe working conditions. You’ll also learn how to prevent discrimination and promote equal access to opportunities for remote teams.
Navigating Data Privacy and Security Regulations 25m • 7 Lessons • Intermediate In this Navigating Data Privacy and Security Regulations course, you’ll learn how to prevent breaches in remote teams and apply key security practices like encryption and device management. You’ll also explore how to write clear policies that protect employee data and meet compliance standards.
Developing Effective and Compliant Remote Work Policies 16m • 6 Lessons • Intermediate In this Developing Effective and Compliant Remote Work Policies course, you’ll learn how to design fair and legally sound policies for remote teams. You’ll cover eligibility and compliance strategies while exploring tools for setting expectations and managing performance. These steps help reduce risks and support consistent team success.
Fundamentals of Quiet Hiring 28m • 10 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Fundamentals of Quiet Hiring course, you’ll discover how quiet hiring offers a flexible and cost-efficient approach to meeting staffing needs. Learn to identify internal talent, support employee growth, and align your hiring strategies with business objectives. By the end of this course, you’ll have practical strategies to implement quiet hiring successfully and create a workforce that meets your company’s evolving needs.
Understanding Stay Conversations 15m • 6 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Understanding Stay Conversations course, you’ll discover how these proactive discussions uncover employee motivations and build trust. Learn to engage your workforce, address challenges, and link insights to career development opportunities. By the end of this course, you’ll have the tools to improve retention and create a supportive, growth-focused workplace.
Leveraging Quiet Hiring for Organizational Growth 11m • 5 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Leveraging Quiet Hiring for Organizational Growth course, you’ll learn how to identify and nurture leadership talent from within your team. Explore strategies to strengthen internal talent pipelines, address challenges, and track success with clear metrics.
Questioning Techniques for Interviewing Candidates 29m • 11 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Questioning Techniques for Interviewing Candidates equips you with the skills to craft practical questions that uncover candidates' abilities, cultural fit, and values. You’ll learn how to combine open-ended, behavioral, and situational questions with probing techniques to conduct insightful, unbiased interviews that help you make confident hiring decisions.
Feedback and Evaluation After Interviewing Candidates 18m • 8 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Feedback and Evaluation After Interviewing Candidates equips you with the skills to evaluate candidates objectively, provide constructive feedback, and minimize bias in your hiring process. You’ll learn how to use standardized evaluation forms, balance objective and subjective observations, and communicate feedback effectively to make fair, informed hiring decisions.
Handling Difficult Moments While Interviewing Candidates 19m • 8 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Handling Difficult Moments While Interviewing Candidates equips you with strategies to address common challenges, including nervousness, incomplete answers, dominant behavior, and unresponsiveness. You’ll learn how to maintain professionalism, guide conversations effectively, and create a fair, respectful environment that builds meaningful dialogue and guarantees productive interviews.
Artificial Intelligence and Human Resources 12m • 5 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Human Resources Applications for AI, you will learn how to integrate AI into your HR processes to enhance efficiency and improve decision-making. You'll explore how AI can automate routine tasks and analyze employee data for insights. The course will also address ethical challenges within HR. Additionally, it will help you develop the skills to leverage AI for better recruitment practices.
Supporting Human Resources Functions With AI 11m • 5 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Supporting Human Resources Functions With AI, you will learn how to leverage AI to improve HR processes, from recruitment and onboarding to enhancing organizational culture and predicting employee performance. Discover how AI can streamline HR tasks, promote inclusivity, and create a personalized employee experience while addressing the challenges of AI integration in HR.
Emerging AI Applications in Human Resources 11m • 5 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Emerging AI Applications in Human Resources, you will explore how the latest AI technologies can transform your HR operations. Discover best practices for implementing AI, harness the power of generative AI for HR tasks, and explore innovative applications like explainable AI and blockchain to gain a strategic advantage in workforce management.
How AI Can Reduce Biases in Recruiting 27m • 10 Lessons • Intermediate
Approved by
HR Certification Institute® (HRCI®) Society for Human Resource Management (SHRM®)
In this course on How AI Can Reduce Biases in Recruiting, you’ll explore how artificial intelligence transforms recruitment by addressing hiring biases. Learn how to recognize common biases, implement AI tools, and understand legal and ethical considerations to create a more equitable hiring process.
Implementing AI To Reduce Biases in Recruiting 26m • 9 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Implementing AI To Reduce Biases in Recruiting, you’ll learn how to integrate AI into your recruiting processes, address bias in data and hiring practices, improve candidate evaluations, and create a more inclusive workforce. Discover actionable solutions to mitigate biases and align AI systems with your organizational goals.
Best Practices for AI in Reducing Recruiting Biases 18m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Best Practices for AI in Reducing Recruiting Biases, you’ll learn how to apply ethical and legal standards to AI design, train AI models for fairness, and establish effective feedback systems to refine recruitment processes. Gain actionable strategies to mitigate bias and improve equity in hiring decisions.
The Role of AI in Regulatory Compliance Monitoring 29m • 10 Lessons • Advanced
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on The Role of AI in Regulatory Compliance Monitoring equips you with the tools to utilize AI technologies effectively. You’ll learn how to streamline compliance efforts, mitigate risks, and maintain accountability using advanced AI-driven solutions.
Applications of AI in Regulatory Compliance Monitoring 30m • 10 Lessons • Advanced
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Applications of AI in Regulatory Compliance Monitoring explores how AI transforms regulatory compliance with practical applications tailored to diverse industries. You’ll learn to enhance audits, improve data privacy, and address global regulatory challenges with AI-driven tools and strategies.
Implementing AI for Regulatory Compliance Monitoring 25m • 8 Lessons • Advanced
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Implementing AI for Regulatory Compliance Monitoring shows you how to incorporate AI effectively in compliance frameworks by developing strategic plans, integrating advanced tools, and training your team for success. Learn to secure sensitive data, enhance workflows, and maintain compliance with evolving regulations.
Introduction to Workforce Planning and AI 25m • 8 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Introduction to Workforce Planning and AI course, you will explore the evolution of workforce planning, from traditional methods to the integration of AI technologies. Discover how AI is transforming workforce planning, helping organizations anticipate changes in labor supply and demand and providing data-driven insights to optimize talent acquisition, development, and retention.
Uses of AI in Workforce Planning 24m • 8 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on the Uses of AI in Workforce Planning, you will explore how AI-powered tools can revolutionize workforce planning processes, from talent acquisition to employee development and diversity initiatives. Discover how AI can streamline your administrative tasks, enhance your decision-making, and support a more inclusive workplace environment.
Implementing AI in Workforce Planning for Managers 26m • 8 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Implementing AI in Workforce Planning for Managers, you will explore how to select, train, and implement AI technologies to enhance your workforce planning. Learn how to interpret AI outputs and lead organizational change by encouraging user adoption and understanding the ethical and legal considerations of AI integration.
Introduction To AI in Onboarding 17m • 7 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Introduction to AI in Onboarding course, you’ll discover how AI can streamline and personalize your onboarding process. Learn the importance of effective onboarding and aligning AI with your organization’s goals. You’ll explore AI’s potential to automate tasks, enhance communication, and provide real-time support. By the end of the course, you’ll be ready to evaluate your organization’s onboarding process and determine how AI can improve the experience for new employees.
AI Tools and Technologies for Onboarding 22m • 8 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this AI Tools and Technologies for Onboarding course, you’ll discover how AI can personalize and streamline onboarding using natural language processing, machine learning, and immersive technologies. We'll review how AI can automate tasks, tailor content, and improve communication. Learn to select and implement the right AI tools for your onboarding needs. By the end of this course, you’ll be ready to transform your onboarding process, making it more efficient and supportive for new hires.
Designing an AI-Enhanced Onboarding Process 19m • 7 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Designing an AI-Enhanced Onboarding Process course, you’ll learn how to align AI-driven onboarding with organizational goals and create user-centered experiences. Discover how to personalize onboarding for diverse needs and improve processes through feedback and data. You’ll also explore strategies for designing user-friendly onboarding systems. By the end of this course, you’ll be ready to design and implement an AI-enhanced onboarding process that supports employees.
Understanding Internal Workforce Assessments 13m • 5 Lessons • Essential
Approved by
HR Certification Institute® (HRCI®)
In this Understanding Internal Workforce Assessments course, you’ll learn why internal assessments are vital to identifying skill gaps, optimizing employee performance, and fostering an environment of continuous improvement. We’ll also cover several types of assessments, why they’re important, and how to analyze their data and trends to make strategic business decisions.
Compliance and Legal Considerations for Learning and Development 13m • 5 Lessons • Essential In this Compliance and Legal Considerations for Learning and Development course, we’ll cover the federal laws and regulations that affect the mandatory employee training you offer. We’ll also explore how to create robust and engaging learning and development sessions. By the end of this course, you’ll learn how to promote ethical behavior in your employee training and development programs.
Internal Monitoring, Investigation, and Surveillance Techniques 13m • 5 Lessons • Essential
Approved by
HR Certification Institute® (HRCI®)
In this Internal Monitoring, Investigation, and Surveillance Techniques course, you’ll learn why and how companies implement internal monitoring and investigations. We’ll explore the benefits of these processes and how to stay legally and ethically compliant. And we’ll learn about the best practices for gaining employee buy-in by using transparent communication and education.
Understanding Total Rewards Strategy 13m • 5 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Understanding Total Rewards Strategy will teach you to design a program that attracts, retains, and motivates top talent. Learn how to link total rewards to your employer brand and align it with your company's goals. As you master total rewards, you’ll become a leader who can effectively invest in your most valuable asset: your people.
Compensation Packages and Pay Structures 27m • 9 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
This course on Compensation Packages and Pay Structures covers key elements of creating effective compensation plans. You'll learn about job analysis, pay structures, variable pay, and work-life balance. We’ll also cover how to conduct job analyses, create fair pay structures, and use variable pay to boost performance. By the end of the course, you'll be ready to design compensation packages that attract top talent and keep employees happy, engaged, and thriving.
Performance Management, Recognition, and Career Development 16m • 6 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In these lessons on Performance Management, Recognition, and Career Development, you’ll learn how to design a pay structure that links performance to rewards. We’ll also cover how to recognize employee achievement and integrate career development opportunities. By the end of this course, you’ll know how what it takes to be a leader who invests in people, unlocks their potential, and drives organizational success by supporting employees and encouraging them to grow with the company throughout the
Communicating and Implementing a Total Rewards Strategy 16m • 6 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Communicating and Implementing a Total Rewards Strategy, you will learn how to effectively communicate complex total rewards packages to your employees, anticipate and address their concerns, and continuously optimize your strategy to enhance employee satisfaction, retention, and performance.
HR Principles in Restructuring 16m • 5 Lessons • Essential
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
HR is an integral component in a company’s restructuring. In this course, you will gain a more comprehensive understanding of HR principles in organizational restructuring. From navigating legal frameworks to fostering employee growth and satisfaction, you will learn the organizational impacts from restructuring and important legal and ethical considerations.
HR Change Management During Restructuring 30m • 8 Lessons • Essential
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
Explore how change management strategies can effectively drive restructuring. Learn how to effectively manage change, engage employees, and mitigate resistance. Enhance your company’s capabilities through training and development to navigate organizational changes by understanding the needs of your employees. This course provides practical skills in talent retention, skill assessment, and redeployment for a seamless restructuring process.
Leadership and Communication in Restructuring 16m • 5 Lessons • Essential
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course, we’ll discuss effective communication strategies you can use to boost employee trust and morale. We’ll also cover effective HR leadership strategies and ways to manage conflict, which can arise as a result of restructuring. By the end of this course, you’ll be better equipped to recognize employee concerns, gather feedback, respond appropriately, and foster employee trust and loyalty.
Performance Evaluation Post-Restructuring 16m • 5 Lessons • Essential
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
To navigate post-restructuring performance evaluation with precision, you need to understand how to align metrics with organizational goals. This ensures a resilient and efficient workforce in the new company structure. In this course, you will gain insights into sustaining organizational excellence through effective performance management strategies in the post-restructuring environment.
Understanding Talent Acquisition 18m • 5 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Understanding Talent Acquisition course, you’ll learn about the talent acquisition process, which involves seeking, sourcing, and enlisting new employees for open positions. It is often confused with the recruiting process, but talent acquisition is a long-term strategy that anticipates hiring needs for future vacancies and new positions as the organization grows. You’ll learn how to create a talent acquisition strategy that outlines how you identify, attract, and hire top talent.
Talent Acquisition and Candidate Experience 17m • 5 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Talent Acquisition and Candidate Experience course, you’ll learn about the candidate experience and how it can impact your talent acquisition strategy. The candidate experience covers every interaction that a candidate has with your company. You’ll learn some tips for attracting ideal candidates with different sourcing methods and tools. And you’ll explore the employee value proposition, or EVP, and how it can support your talent acquisition plan.
Talent Acquisition Management 26m • 7 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Talent Acquisition Management course, you’ll learn how to optimize your talent acquisition strategy. This involves creating a compelling employer brand, using the right tools and technology to manage talent acquisition processes, and refining your processes. You’ll also learn about incorporating diversity, equity, inclusion, and belonging initiatives into your hiring practices to create a supportive workplace for every candidate you source.
The Basics of Social Recruiting 15m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Basics of Social Recruiting course, you’ll learn about the benefits and advantages of using social media platforms in your recruitment tactics. You’ll also learn about common social recruiting strategies and useful tools and extensions to help you effectively recruit. By the end of this course, you’ll be able to create a strategic social media presence for your company.
Using Social Recruiting Platforms 20m • 7 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Using Social Recruiting Platforms, you’ll learn about the most common social recruiting platforms and their features. You’ll also learn how to find and attract the right candidates by establishing a compelling social media presence. And you’ll be able to post effective job listings that match your employer branding on many platforms to draw in top talent to your company.
Optimizing Your Social Recruiting Process 16m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on Optimizing Your Social Recruiting Process, you’ll learn ways to measure the success and effectiveness of your recruiting processes. You’ll also learn about using employee referral programs to make use of your employees’ connections. By the end of this course, you’ll be able to use strategies to improve your social recruiting process over time so that it stays effective and relevant.
What is Mediation? 19m • 6 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course on What is Mediation, you'll learn about two approaches to dealing with disagreements at work: conflict mediation and conflict resolution. You’ll learn why each approach is used, and you’ll discover some benefits of mediation. By the end of this course, you’ll be able to use concepts like The Anger Iceberg to explore underlying emotions and understand the qualities of effective mediators.
Mediation in the Workplace 27m • 7 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Mediation in the Workplace course, you will learn about the many factors that make workplace conflict so hard to manage. You’ll also explore each stage of effective mediation, learn strategies for mediating individual and group conflict, and learn how to create a mediation summary. By the end of this course, you’ll be able to mediate conflicts in many situations to help your workplace stay positive and productive.
Maintaining Effective Mediation Policies 18m • 6 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Maintaining Effective Mediation Policies course, you will learn how mediation transforms traditional conflict into a constructive situation. You’ll also explore the benefits of co-mediation and explore situations where co-mediation is especially useful. By the end of this course, you’ll be familiar with the many options for mediation resources, and you’ll know how to avoid common mistakes in the mediation process.
Introduction to Compensation and Performance Management 23m • 6 Lessons • Intermediate
Approved by
Project Management Institute (PMI®) Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Introduction to Compensation and Performance Management course, you will explore the fundamentals of employee compensation, including base pay, bonuses, benefits, and incentives. You’ll also learn how performance management connects to compensation strategy, important legal and ethical considerations, and how to connect compensation to your organizational culture. By the end of this course, you’ll know how to use compensation to improve employee performance and reach company goals.
Creating Effective Compensation Packages 25m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Creating Effective Compensation Packages course, you will learn how to conduct job analysis and salary evaluation to make accurate compensation decisions based on job levels and salary structures. You’ll also learn about pay-for-performance models, total rewards models, and the employee value proposition. By the end of this course, you’ll be able to create equitable compensation packages that promote diversity and inclusion and are tailored to your company’s needs.
Managing Compensation and Performance 23m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this Managing Compensation and Performance course, you will learn how to conduct fair and constructive performance appraisals, provide feedback, and identify development opportunities to foster employee growth. You will also learn how to manage difficult compensation conversations and how to use performance improvement plans to address underperformance. By the end of this course, you’ll be able to use performance analytics to make data-driven decisions about your compensation strategies.
Introduction to Behavioral Interviewing 15m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course, you will learn about behavioral interviewing techniques and what makes this style of interviewing unique. Discovering how a candidate has acted in the past can help employers make more informed decisions about who to hire for a vacant position. We will explore how to identify the key competencies needed for a position and how to develop questions based on these requirements.
Preparing for Behavioral Interviewing 15m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course, you will learn best practices for setting up a successful behavioral interview. This process starts well before you’re in the room with the candidate; writing an effective job listing will draw the strongest applicants, reviewing candidates’ resumes will help you vet the applicant pool, and designing strong, legal interview questions will reveal more about candidates’ behaviors and experiences.
Conducting a Behavioral Interview 17m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course, you’ll learn some best practices for conducting an effective behavioral interview. We’ll explore how to take effective notes, how to build a rapport with the candidate, and how to make sure that you’re getting the full story from the person you’re interviewing. We’ll also look at some common ways to evaluate candidates after the interview process is finished.
Understanding Succession Planning 18m • 6 Lessons • Advanced In this course, Understanding Succession Planning, you’ll learn about the basic phases of succession planning, like identifying vulnerable positions and successors, creating a succession planning committee, refining a talent pipeline, and developing your internal talent. You’ll also learn some strategies for forecasting when positions will become vacant so you can meet these needs accordingly.
The Succession Planning Process 18m • 6 Lessons • Advanced In this course, The Succession Planning Process, we cover common objective criteria and subjective assessments that are used to evaluate leadership potential. By identifying potential successors, your company can mitigate risks and cultivate a pool of capable workers. Once you’ve chosen potential leaders, it’s necessary to train and develop their skills. This course covers many talent development options as well as how to build an action plan for the transition into a position.
Succession Management 13m • 5 Lessons • Advanced This course, Succession Management, examines the processes of developing and presenting a compelling written plan to company leadership, as well as how to evaluate the succession plan after it’s been implemented. You’ll also learn common evaluation metrics and how to gather feedback from key stakeholders. Documentation and effective communication are critical in succession planning.
Preparing for Employee Termination 18m • 5 Lessons • Intermediate This course offers an overview of the entire dismissal process and its various components. You’ll learn about key legal and ethical considerations, and you’ll explore how to prepare for a termination that is safe for all involved parties. Prepare for a termination and plan your case with this comprehensive course.
The Logistics of Employee Termination 16m • 5 Lessons • Intermediate In this course, you will learn about the essential steps of handling employee terminations; key considerations include planning and communication strategies, as well as handling severance pay and accurately documenting the entire process. These strategies will help make a smooth transition for all involved parties. Learn how to navigate the legalities of severance and termination pay, as well as how to correctly prepare essential termination documents.
Terminating Employees Safely 16m • 5 Lessons • Intermediate This course covers the practical concerns involved in finalizing and delivering notice of a termination. You’ll learn strategies for conveying this decision effectively, respectfully, and empathetically. The termination meeting is central to this process—you’ll learn about how to conduct a termination meeting and who to inform about the decision. This course also covers how to avoid common pitfalls that companies face when letting an employee go.
Understanding Employee Value Proposition 19m • 5 Lessons • Advanced How is your company attracting and retaining quality employees? One way to make your company stand out amongst its competitors is to design a strong employee value proposition, or EVP. In this course, we’ll explore what an EVP is and how it benefits an organization. We’ll explore the key components of an EVP, including compensation, rewards and recognition, work-life balance, flexible scheduling, and career development opportunities. We’ll also discuss how an EVP fits into employer branding.
Developing Your Employee Value Proposition 19m • 5 Lessons • Advanced In this course, we’ll look at the many benefits of a strong employee value proposition, including reducing employee turnover and retaining quality hires from the market. These benefits can greatly impact your company’s business performance and organizational growth. We’ll cover how to align your EVP with your mission and values, as well as how to solicit feedback from your employees about your EVP to ensure it is realistic and provides value.
Implementing Your Employee Value Proposition 23m • 6 Lessons • Advanced In this course, we’ll explore the employee life cycle with the attraction, recruitment, onboarding, development, retention, offboarding, and separation stages to better understand how a strong EVP addresses each stage. Providing value and engaging employees at each stage helps companies retain and attract quality employees. We’ll also explore how to use a communication strategy to share your EVP with key stakeholders, as well as how to use appropriate metrics to evaluate its success.
Understanding Hybrid Organizations 18m • 5 Lessons • Advanced Hybrid work models have recently gained popularity in businesses across the world. But what is a hybrid work model, and how do companies know if it will be a good fit for them? In this course, you’ll learn about the different models of hybrid work and why companies choose each model. There are many things to consider before making this transition, and this course will help you prepare for the transition and assess if your company can make the switch.
Key Hybrid Organization Competencies 21m • 6 Lessons • Advanced Transitioning to the hybrid model can present challenges for new employees. To support the transition, it’s important that organizations consider how they approach productivity, communication, and collaboration. In this course, you’ll learn some approaches to productivity management and accountability, as well as some effective communication strategies and tools that hybrid teams use. Managing teams across time zones and workplaces means rethinking traditional strategies for collaboration.
Hybrid Organization Management 20m • 6 Lessons • Advanced Traditional processes like onboarding, training, and developing a workplace culture can look very different in a hybrid company because employees may be spread across different locations and time zones. So how do hybrid companies deal with these challenges? This course covers how hybrid companies personalize these processes to make new hires feel safe and comfortable. You’ll also learn how hybrid companies make sure remote and in-person employees have the same opportunities and support.
Understanding Employee Turnover & Retention 18m • 5 Lessons • Intermediate In this course, you’ll get an in-depth look at employee turnover and retention. We’ll explore strategies to identify factors that cause attrition, predict turnover, and maintain retention within the team. You’ll learn about the true cost of high turnover, different approaches to addressing employee retention, and strategies for creating an environment that encourages engagement and loyalty.
Strategies for Reducing Employee Turnover 16m • 5 Lessons • Intermediate In this course, you’ll learn about managing employee expectations about your company, as well as how to manage and communicate your expectations to employees. This course will also help you review your salaries, benefits, and procedures. You will also learn how to offer career development opportunities and define career paths, which help reduce turnover.
Building a Culture for High Employee Retention 17m • 5 Lessons • Intermediate In this course, you’ll learn about developing and maintaining a culture that supports employee retention and satisfaction. We will explore how empathy, sympathy, psychological safety, and a culture of trust create a positive workplace. We’ll cover celebrating failure, encouraging curiosity, and holding effective interventions. These skills are invaluable for organizations looking to boost retention and morale.
Managing Behavior Issues 14m • 5 Lessons • Intermediate In this course, you will learn how to notice common workplace issues and discover options for HR to address them. We'll cover the impacts of behavior issues on the workplace environment, including high employee turnover, loss of trust, decreased revenue, lawsuits, and even company shut down. This course will cover how to find the cause of the issue, create potential solutions, pick the best solution, and analyze the outcome of the solution.
Informal Discipline Processes 13m • 5 Lessons • Intermediate This course will cover common informal discipline methods and how to choose which method suits the situation. You’ll learn about casual conversations, verbal discussions, reprimands, meetings and interviews, annual reviews, and check-ins. This course also covers important tips and tricks for preparing for difficult conversations with employees with behavior issues. Improve your communication skills and resolve behavior issues as soon as they’re reported.
Formal Discipline Processes 13m • 5 Lessons • Intermediate This course covers formal discipline, which occurs when a supervisor or manager documents a violation and addresses the behavior with the employee. This course will also cover best practices for preparing and creating strong documentation that can be used to justify formal discipline methods used if the behavior doesn’t stop. You’ll learn how to use this documentation within the formal discipline process at your workplace.
Preventing Behavior Issues 12m • 5 Lessons • Intermediate Taking a proactive approach to addressing behavior issues will help you prevent issues before they start. In this course, you’ll learn about training your employees, understanding how and why to avoid enabling behavior, and how to create team norms. Regular and proactive training can prepare your employees for success when dealing with behavioral issues. Training about these issues shows employees which behaviors are acceptable and which behaviors violate company policy.
Communication Skills for HR Professionals 15m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
Having strong communication skills is crucial for an HR professional. This course will cover key communication skills like understanding your audience, active listening, nonverbal communication, and empathy. This course also covers crisis communication before, during, and after the crisis. By the end of this course, you’ll have the skills to navigate stressful and high-stakes situations in the workplace.
Strategic Approaches for HR Professionals 18m • 6 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
In this course, you’ll learn how to develop a strategic HR plan that supports your company’s vision by considering company life cycles, future needs, and the current state of the HR department. You’ll also be introduced to strategic approaches to recruiting and development and bettering the employee experience.
Talent Acquisition for HR Professionals 23m • 7 Lessons • Beginner In this course, you’ll learn how to conduct a labor market analysis and conquer the interview process. You’ll learn about personal and implicit biases and how to mitigate the effects of these biases in interviews. You’ll also learn best practices for creating job descriptions that use gender-neutral and inclusive language. By the end of this course, you’ll know how to prepare for interviews, ask the right questions, and welcome your selected candidates to the company.
Learning and Development for HR Professionals 27m • 8 Lessons • Beginner In this course, you’ll learn how to implement an employee development program, design training based on adult learning principles, how to implement coaching or mentoring programs, and how design competitive reward systems. This course also covers organizational development, promoting meaningful and purposeful company change. After you understand the problem and create the necessary interventions, the next step is to lead and manage the change through effective change management.
Employee Relations for HR Professionals 20m • 6 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
This course will cover each stage of the employee life cycle and how the HR department can interact with employees to improve their experience and manage complaints and grievances. You’ll learn how to set performance management goals for employees, monitor their progress, and rate their performance. This course also covers the most common forms of employee discipline, like progressive discipline, training and performance improvement plans, reassignment, suspension, and termination.
Statistics, Metrics, and Analytics for HR Managers 40m • 12 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In this course, you’ll explore the foundation of using statistics and metrics. We discuss key terminology that will help you collect, analyze, and manipulate human resource metrics. After this course, your organization will be able to benefit from using quality data.
Defining Progressive Discipline 13m • 5 Lessons • Essential In this course, you will learn the definition of progressive discipline, be familiarized with the four-step model, and learn how to identify issues in existing policies and procedures.
The Basics of Progressive Discipline 11m • 4 Lessons • Essential In this course, you’ll learn how to catch unacceptable behavior and unsatisfactory performance before it becomes a major issue. You’ll have a reliable progressive discipline policy in place in case you need it, and you’ll be able to lead a safe and productive workforce.
Progressive Discipline and Effective Terminations 10m • 4 Lessons • Essential In this course, you will learn what to do when progressive discipline leads to termination, how to avoid common mistakes, and how to sidestep litigation.
Personality and the Myers-Briggs Type Indicator 13m • 5 Lessons • Intermediate In these lessons, we’ll discuss the history and impact of the Myers-Briggs Type Indicator. You’ll learn what personality type theory is and how to apply the different personality preferences in the workplace. We’ll set the foundation for you to use the Myers-Briggs Type Indicator to assess your own strengths and weaknesses.
Myers-Briggs Personality Preferences 17m • 7 Lessons • Intermediate Do you wonder about the ways we can describe our individual preferences? Are you curious about why your employees or co-workers have different ways of doing tasks than you? In these lessons on Myers-Briggs Type Indicator Personality Preferences, we’ll introduce you to the personality preferences and types that you’re likely to come across at work.
Professional Uses of the Myers-Briggs Type Indicator 13m • 5 Lessons • Intermediate In these lessons, you’ll learn how to use personality types to your advantage with Professional Uses of the Myers-Briggs Type Indicator. This course will help you use one of the most popular personality tests to explore your career potential and inspire professional development for yourself or your employees.
Understanding Hostility in the Workplace 19m • 6 Lessons • Advanced This course is designed to help you protect your company’s most important assets–your workforce. You’ll learn to recognize major factors that create hostility, and understand how certain behaviors can be seen as threatening or offensive. We’ll teach you how to skillfully communicate so you can avoid escalating tense situations. We’ll also discuss how acting without regulating our emotions can create a hostile environment.
Managing Hostility in the Workplace 13m • 5 Lessons • Advanced In this course we’ll explore how to create a reliable procedure for handling hostile situations, and how to use effective policies to ensure everyone is treated with respect and care. You’ll learn about training your workforce in procedures, and how to follow through with policies across every level of the workforce. This will help you ensure that you and your organization can handle hostility effectively and responsibly.
Sustaining a Positive Work Environment 11m • 5 Lessons • Advanced In this course we’ll teach you to be the change you want to see by setting an example for the people you work with. When you demonstrate respectful behavior, it is easier to ask the same thing of your workforce. We'll explore how being a positive influence can make your approaches to hostility more authentic. You’ll learn about enforcing a zero-tolerance policy that educates each employee about behaviors that cross your organization’s boundaries.
Equity vs. Equality 10m • 5 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
In this course, you’ll learn the difference between equity and equality. We’ll cover when each approach to fairness is appropriate and how to discern which to apply.
Types of Equity at Work 19m • 7 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
After this course, you will be able to apply equity for your diverse employees. You’ll also be prepared to lead an inclusive company.
Promoting Equity in the Workplace 26m • 9 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
This course will help you maintain an equitable environment for your employees. You’ll learn how to make long-lasting adjustments that bring out the best in the people you lead.
Millennials and Gen Z in the Workplace 14m • 5 Lessons • Beginner
Approved by
Project Management Institute (PMI®)
This course is designed to help you gain a sound understanding of who Millennials and Gen Zs are. You’ll know how history has shaped the way these groups approach employment. You’ll also be able to compare and contrast these generations with the ones before them based on research.
Recruiting Millennials and Gen Z 14m • 5 Lessons • Beginner
Approved by
Project Management Institute (PMI®)
You will learn how to successfully attract top professionals from the younger generations. We give you popular strategies and approaches to secure some of today’s most talented candidates. As you understand generational differences, you will be able to position your organization for hiring success.
Retaining Millennial and Gen Z Employees 17m • 6 Lessons • Beginner
Approved by
Project Management Institute (PMI®)
With Retaining Millennial and Gen Z Employees, you will learn why younger generations are leaving their jobs, and you’ll understand what inspires them to stay. We’ll show you ways to keep them feeling engaged, connected, and committed to their work. You will also learn what Millennials and Gen Zs consider a positive workplace culture.
Pros and Cons of Remote Work 12m • 5 Lessons • Beginner This course will help you understand the motivations of remote workers for effective scheduling and communication. You’ll develop strategies to observe workers from a distance.
Creating A Virtual Review 16m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
This course will help you express strengths and weaknesses of virtual employees through the use of metrics and grading. And you’ll see that you can avoid biased judgments based in a virtual setting.
Delivering A Virtual Review 20m • 6 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
This course will help you deliver productive remote personnel evaluations by showing how to first prepare your mind and your workstation. You’ll be able to handle difficult conversations with remote employees by setting professional boundaries.
Skill Types and Career Development 21m • 7 Lessons • Beginner In this course on Skill Types and Career Development, you’ll learn to identify skills for the career you want by learning the difference between hard, soft, and technical skills. And we’ll help you make the most of the skills you have by identifying what skills are job specific and which are transferable.
Soft Skills and Career Development 19m • 7 Lessons • Beginner In this course on Soft Skills and Career Development, you’ll learn to manage social interactions and relationships in the workplace by learning interpersonal skills like social intelligence. And we’ll help you identify soft skills you can cultivate by learning how to practice soft skills in the workplace and through training opportunities.
Hard Skills and Career Development 15m • 6 Lessons • Beginner In this course on Hard Skills and Career Development, you’ll learn to identify hard skills you have or may need in your career by learning what hard skills are and how they are acquired. And we’ll help you evaluate and improve your hard skills by learning about levels of hard skills and the options for building on the skills you have.
Technical Skills and Career Development 14m • 6 Lessons • Beginner In this course on Technical Skills and Career Development, you’ll learn to determine the technical skills you need in your career by learning what technical skills are and how they are acquired. And we’ll help you evaluate and improve your technical skills by learning how to stay up to date on the latest technology through professional development.
The DISC Assessment and Career Development 19m • 7 Lessons • Intermediate These lessons will examine the psychology of personality and how it relates to organizational culture. Learn why companies use personality assessments and understand what information the DISC assessment provides. We’ll help you understand the ways personality impacts an individual’s career.
DISC Behavior Styles 20m • 7 Lessons • Intermediate These lessons look at how the DISC personality assessment came into being and the ways it’s been developed over the years. Learn about the different personality types that you might see when you receive your DISC results. These lessons will also look at the different approaches to behavior and communication each personality type prefers.
Uses of DISC Personality Assessment 19m • 8 Lessons • Intermediate This course explores using how to include the DISC personality assessment in your hiring process, team interactions, and leadership development. You will learn to use it in combination with other leading personality assessments, so you can get a more complete idea of how someone tends to interact with their environment. We’ll also cover the risks of basing major decisions on personality assessments alone.
Identifying Poor Performance 19m • 5 Lessons • Intermediate In Identifying Poor Performance, you will review why good performance is important, what poor performance looks like from a management perspective, and how to more quickly recognize poor performers for faster redirection. You’ll also examine the potential impacts that poor performers have on their teams and organizations.
Diagnosing Performance Issues 13m • 4 Lessons • Intermediate In these lessons on Diagnosing Performance Issues, you will discover how to identify the causes of poor performance. You’ll also explore ways to set expectations for team and individual success, so you can get your employees back on track.
Handling Poor Performers 13m • 4 Lessons • Intermediate In these lessons on Handling Poor Performers, you will explore ways to address employee performance problems, discover how to create a performance plan, and learn what to do if performance concerns persist.
Change Management: An Overview 19m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
Change Management: An Overview will show you why managing change is important and help you understand which factors matter most when your company decides to implement change. You’ll learn the basics of the change process, as well as how to educate employees on change and train them accordingly. You will also learn how to identify potential risks and rewards within your organization.
Major Approaches and Models of Change Management 30m • 9 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
In our course, Major Approaches and Models of Change Management, you will be introduced to six reliable change models. You will learn how to select the best model for your organization’s needs. We’ll teach you how to help employees feel more comfortable by ensuring they understand the reasons, benefits, and vision behind the changes. The right change model can enable all stakeholders to be excited and energized for what lies ahead.
Implementing Change 15m • 5 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
In our course, Implementing Change, you will learn how to choose a change management model, how to guide leadership in the development of a communication plan, and how to avoid common pitfalls that often slow change down. This course will teach you how to examine the major change models and select one that is most appropriate for your organization, as well as how to make modifications that better suit your company.
Job Search Basics 13m • 5 Lessons • Beginner This course will help you navigate the changing world of job hunting by helping you gain awareness of the latest hiring trends. You’ll learn how to recognize the many challenges of job seeking, define what you want in a position, and research potential employers. We’ll discuss ways to become a competitive candidate and expand the work opportunities available to you. You’ll be able to set a clear goal to find a job, look for a job that fits your needs, and apply to available positions.
Pursuing the Right Job for You 23m • 7 Lessons • Beginner After taking our course, Pursuing the Right Job for You, you’ll be able to find work that engages you and maximizes your skills. You’ll also learn how to pursue work that fits in with your life and identify jobs with a healthy work-life balance. These lessons will guide you to making career choices that can bring out your strongest qualities. It’s important to know the difference between a good job and a good job for you.
Where Job Searches Go Wrong 16m • 5 Lessons • Beginner With our course, Where Job Searches Go Wrong, you’ll learn to evaluate how much you prioritize compensation and examine the risks of overvaluing money. As you look for your dream job, you’ll be able to balance the pursuit of passion with reality. You’ll also learn the difference between good stress and bad stress and how stress can benefit you.
How to Prepare for Your Dream Job 12m • 5 Lessons • Beginner With our course, How to Prepare for Your Dream Job, you’ll learn how to expand the opportunities available to you by networking with established professionals. We’ll also discuss the benefits of continuing your education and earning certifications, licenses, and micro-credentials. This course will help you learn how to add value to your resume and stand out from other candidates.
Turning a Dream Job into a Dream Career 13m • 5 Lessons • Beginner Once you’ve earned your dream job, it’s time to make it into a career, which requires making moves to secure your place in an industry. Our course, Turning a Dream Job into a Dream Career will help you stand out as a motivated, creative, and well-connected individual. In this course, you’ll learn about the maintenance that goes into nurturing your professional network. We’ll teach you ways to become known as a proactive and autonomous employee by taking the initiative.
Initial Wage and Salary Setting Guidance 22m • 8 Lessons • Advanced In these lessons on Initial Wage and Salary Setting Guidance, we’ll explore setting wages according to job requirements and a person’s qualifications. You’ll learn the basics of market ranges and pay equity. You’ll also have a working knowledge of minimum wage laws.
Basic Steps to Job Pricing 17m • 7 Lessons • Advanced In these lessons on Basic Steps to Job Pricing, we’ll address internal methods to evaluate jobs. You’ll be able to apply market pricing, define your pay philosophy, and understand reasonable pay levels. You’ll also find out how salary and wages are affected by inflation and their role in turnover.
Developing a Pay Equity Strategy 17m • 7 Lessons • Advanced In these lessons on Developing a Pay Equity Strategy, you’ll understand the ways pay equity expands beyond job responsibilities and into more complex factors like identity. We’ll discuss the importance of establishing equitable pay strategies that align with the industry standard. You’ll be able to use your pay philosophy to adjust to the current market and correct discrepancies.
360-Degree Feedback and Its Value 17m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
These lessons on 360-Degree Feedback and Its Value will help you discover the benefits of implementing a structured feedback system to improve employee performance. At the end of these lessons, you will understand the general process of completing 360-degree assessments and how they add value to an organization.
The 360-Degree Feedback Process 22m • 8 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
The lessons in this course, The 360-Degree Feedback Process, teach the importance of surveying both internal and external raters in this assessment. You will learn about the process, tools, and methods to gather information about an employee’s performance. At the end of this course, you will know how to execute a structured feedback system to improve employee performance and add value to an organization.
Implementing 360-Degree Feedback 15m • 6 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
These lessons on Implementing 360-Degree Feedback explain the importance of well-crafted questions for surveying raters in this assessment. You will learn how to implement research about an employee’s performance. By the end of this course, you will understand ways to gain support from higher-level management so they can use feedback to improve employee performance.
Introducing Human Resources 19m • 7 Lessons • Beginner In these lessons on Introducing Human Resources, you’ll learn why a human resources department is so crucial to businesses. You’ll learn to define and explain the five functional areas of human resources, how these areas work together, and how human resources professionals use analytics to shape hiring strategies and identify training needs. Finally, you’ll explore the ethical problems facing human resources, including retaliation against whistleblowers and pay disparities.
Human Resource Development 36m • 11 Lessons • Beginner
Approved by
HR Certification Institute® (HRCI®)
In these lessons on Human Resource Development, you’ll learn about techniques for recruiting and retaining employees. You’ll explore performance management, employee development, organizational development, and compensation packages. Finally, you’ll discover how human resources departments manage labor and employee relations and maintain compliance with local laws.
Human Resources and Social Responsibility 18m • 7 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
In these lessons on Human Resources and Social Responsibility, you’ll look at the ways human resources departments provide an inclusive environment. You’ll explore the role of human resources in maintaining corporate social responsibility while ensuring that an organization adheres to certain social and corporate ethical standards. Finally, you’ll learn about how human resources helps to manage a diverse and global workforce while maintaining and protecting the natural environment.
Diversity and the Role of Human Resources 21m • 6 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
In this course on Diversity and the Role of Human Resources, you will learn about diversity management, structural bias, and microaggressions. We’ll also explore how human resources professionals can implement diversity initiatives and create strategies and plans for diversity and inclusion. This course will educate, empower, and equip you with the knowledge to promote diversity in your company.
Diversity and Inclusion in Hiring and Recruiting 19m • 7 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
This course on Diversity and Inclusion in Hiring and Recruiting will demonstrate ways to eliminate bias when hiring or recruiting. You will also learn how to create inclusive recruiting materials that attract diverse talent, so the best candidates don’t miss your postings. This course will explore how you can be inclusive when talent sourcing or screening candidates. You will also discover how to be inclusive when conducting interviews.
Demonstrating Diversity and Inclusion in Training and Retention 21m • 7 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
In this course on Demonstrating Diversity and Inclusion in Training and Retention, you will learn how to develop and evaluate diversity metrics. We’ll also cover how to implement training plans for managers and other employees, and provide professional development opportunities to diverse employees. You will discover how to implement diversity-minded retention programs and different ways you can show your commitment to diversity and inclusion.
Policy, Procedure, and Human Resources 21m • 6 Lessons • Advanced In this Policy, Procedure, and Human Resources course, you’ll discover the reasons why policies and procedures are necessary in business, how they impact employee morale, and the role that Human Resources plays in developing them. You’ll also learn how policy and procedure interrelate and can mutually reinforce each other. After viewing this course, you’ll know how to develop company policies and procedures within an organization to consistently reach and achieve its mission and vision.
Developing and Writing Policies for Human Resources Professionals 16m • 6 Lessons • Advanced In this Developing and Writing Policies for Human Resources Professionals course, you’ll discover how to determine when policies and procedures are needed for a particular objective and their benefits. We’ll discuss the components of an effective policy, and you’ll learn the steps to take for information gathering when creating a policy and gain an understanding of the development and writing stages of policies. This course will also enable you to recognize concerns and issues in your current po
Developing and Writing Procedures for Human Resources Professionals 10m • 5 Lessons • Advanced In this Developing and Writing Procedures for Human Resources Professionals course, we’ll discuss the components for developing and writing procedures. You will learn how to identify the objective and content of a procedure, and we’ll discuss the best ways to structure the procedure. You will also discover how to select the appropriate content for writing a procedure and explore how policy influences procedures.
Implementing Policies and Procedures for Human Resources Professionals 14m • 6 Lessons • Advanced In this Implementing Policies and Procedures for Human Resources Professionals course, we’ll discuss integrating policy and procedure. You’ll learn how to engage management and employees to build support and buy-in. We’ll discuss the employee handbook, and why it’s a great way for an employee to learn about the organization’s policies and procedures. We’ll address revisions and the review of policies and procedures to ensure that they align well with the organization’s goals and objectives.
Risk Mitigation 12m • 4 Lessons • Advanced In this Risk Mitigation course, we will explore methods to reduce and mitigate risk. You’ll learn about creating a contingency plan and its importance in the event of emergencies, protection and recovery of assets. You’ll also learn how to define the lines of authority in your risk-mitigation plan. We’ll also discuss risk interactions and look at risk avoidance and controlling risks.
Risk Mitigation: Plan, Evaluate, and Measure 16m • 5 Lessons • Advanced In this course, Risk Mitigation: Plan, Evaluate, and Measure, we’ll cover how to implement a risk-mitigation plan. You’ll also know how to evaluate your plan’s effectiveness by discovering metrics used in assessing your plan. You’ll also learn how you can evaluate your contingency plan and use quantitative measurement to validate your analysis and justify your claims when considering contingency planning activation. We’ll address methods you can use to prevent reoccurrences and losses in the fut
Risk Mitigation: Liabilities 26m • 8 Lessons • Advanced In this course, Risk Mitigation: Liabilities you will learn about different liabilities that may subject your business to significant risks and subsequent losses. We’ll cover several types of threats and how they can impact your business. You’ll also learn ways to mitigate those threats. You’ll also discover how offering a product warranty may cause more harm than good by putting your company at risk of financial losses.
Risk Mitigation: Threats and Opportunities 12m • 5 Lessons • Advanced In the course, Risk Mitigation: Threats and Opportunities, you will learn how to reduce threats to your business as well as take advantage of opportunities that can be presented in certain risk situations. You’ll discover the definition of threat reduction and explore various threats a business can incur as well as ways to reduce those threats. You’ll also learn how to prioritize threats as well as prevent and prepare for them. You’ll also know how to identify opportunities in risk mitigation.
The Role of Ethics in Business 8m • 4 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
Ethics can serve as a guide for individual choices in the workplace. In these lessons, you will learn about ethics, professional ethics, and employee conduct.
How Ethics Inform Codes of Conduct 8m • 4 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
Companies that communicate a clear code of ethics and a detailed code of conduct have a good foundation for their operations. In these lessons, you will learn why values, ethics, and conduct are important, and how they relate to one another in the workplace.
Updating Code Standards and Ensuring Compliance 10m • 5 Lessons • Beginner
Approved by
Society for Human Resource Management (SHRM®)
Codes are only relevant if they are kept up to date and everyone is in compliance. In these lessons, you will learn how to ensure that codes are kept up to date. You will also learn how to identify code violations and how to enforce codes and keep the company in compliance with the most recent codes.
Why Hire High-Potential Employees? 16m • 5 Lessons • Intermediate Navigating the 21st century workplace can be a challenge, especially if you’re in charge of recruiting high-potential employees. With increased competition for talent, it’s important to understand the challenges and benefits of today's landscape.
Recruiting High Potentials 15m • 5 Lessons • Intermediate By hiring high potential employees, you can actively shape the future leaders of your organization. Creating an appealing corporate vision is important when attracting the type of leaders you want, and you can recruit these leaders internally or externally.
Retaining High Potentials 13m • 4 Lessons • Intermediate In this course on Retaining High Potentials, you’ll learn how you can best keep these valuable employees around. We’ll discuss how you can promote a healthy work-life balance and inclusivity for your employees, encouraging a culture that’s focused on their well-being. Then we’ll cover implementing an effective performance-management program, like by using the tried-and-true SMART method. You’ll also learn how you can encourage personal growth and professional development among your employees.
Documentation in the Workplace 26m • 7 Lessons • Intermediate In these lessons, we’ll explore how documentation is used in the workplace to foster productivity and orderliness. We’ll also examine the role documentation plays in changing employee behavior, as well as how the preparation of credible documentation can be used to protect the organization against reputational harm.
Keeping Documents 23m • 7 Lessons • Intermediate In these lessons, we’ll examine the constraints managers and supervisors must understand regarding how certain types of documents must be stored, managed, and retrieved. 
Using Documents 11m • 4 Lessons • Intermediate Organizations have a vested interest in ensuring that employees comply with internal policies and procedures. In these lessons, we’ll explore how documents are used within your organization. We’ll focus on how documents are used in compliance efforts, utilizing them in investigations, and how they factor into company decision-making.
Coaching and the Workplace 23m • 6 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
This module discusses the importance of coaching in the workplace, general coaching approaches for employees, common coaching challenges, and important coaching competencies.
Coaching Process and Practice 21m • 5 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
This module discusses how to prepare for the first coaching session, along with providing the employee with support and tools that can help with the coaching process. It also covers how to give feedback and evaluate coaching sessions.
Coaching Models 23m • 7 Lessons • Advanced
Approved by
Project Management Institute (PMI®)
This module discusses using coaching models such as GROW, OSCAR, Johari Window, and ERR to give structure and focus to the coaching process. 
Recruiting and the Interview Process 14m • 4 Lessons • Intermediate Understanding the process of recruiting and interviewing in a rapidly changing workforce is key to the overall success of your organization.
Interview Preparation and Conduct 26m • 9 Lessons • Intermediate It’s important to prepare and plan your interviewing process. In this module, you will learn how to assemble and assess your candidate pools and conduct effective interviews.
Choosing the Best Candidate 17m • 7 Lessons • Intermediate After the interviewing process, it’s time to choose the best candidate. These lessons will demonstrate how to vet the candidates you’re most interested in and utilize interview scorecards.
What is Talent Management? 19m • 5 Lessons • Beginner These lessons discuss the importance of attracting and retaining top talent for business success, and which approaches for doing so work best.
Best Practices in Talent Management 20m • 6 Lessons • Beginner These lessons discuss best practices in talent management. You’ll learn about recruitment, selection engagement and retention of talent, and the similarities and differences between onboarding and inboarding.
Basics of a Talent Management Strategy 19m • 7 Lessons • Beginner These lessons discuss the fundamentals of a talent management strategy. You’ll learn how organizations determine what talent is needed in the organization and how to design and refine your recruitment process.
Introduction to Talent Sourcing 8m • 3 Lessons • Intermediate This course covers the effectiveness of talent sourcing in recruiting. It discusses best practices and methodologies. It then demonstrates the key roles that research and data play in talent sourcing.
Talent Sourcing Resources 10m • 4 Lessons • Intermediate This course explores how to use referrals, networking, and social media as talent resources. It discusses the usefulness of these resources in developing a strategic approach to talent recruiting and acquisition.
Best Practices in Sourcing 6m • 3 Lessons • Intermediate This course discusses how to develop a talent sourcing process. It discusses tracking technology, data analytics, and pursuing diversity in talent searches.
Compensation and Benefits for HR Managers Series 50m • 21 Lessons • Intermediate
Approved by
HR Certification Institute® (HRCI®)
A strong total compensation package will help you attract and retain talent. This course will guide you through planning and creating an effective wage strategy for your company.
Strategic Human Resources Management 7m • 3 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
Strategic human resources management involves a wide range of activities, including helping an organization prepare for change, forecasting human capital needs, talent managing, restructuring, and developing performance management systems. This course will cover what strategic human resources is, how to understand your company’s objectives, and how human resources affects strategic change in the workplace.
Gauging Human Resources Capabilities 5m • 3 Lessons • Intermediate Fostering employee engagement and identifying the potential to excel is a cornerstone of strategic HR management. In addition to training and mentoring, strategic HR managers continuously evaluate employees and their skill levels. This course explores the ways you can facilitate all of these objectives.
Human Resources Future Requirements and Succession 4m • 2 Lessons • Intermediate Planning for succession and managing transitions can be challenging, but if you approach these areas strategically, you’ll be well equipped to facilitate these responsibilities successfully. This course details the ways that HR can plan for succession, including leadership succession, as well as the role that HR plays in facilitating and managing other workplace transitions.
Human Resources Capacity and Strategic Engagement 4m • 2 Lessons • Intermediate Employee engagement is determined by how connected your employees are to their work. The more connected they are, the more engaged they will be. This course covers several methods of improving engagement, such as how to use diversity and inclusion to engage your employees, as well as how to align employee engagement with company goals.
Using Data and Technology in HR 6m • 4 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
To maximize the effectiveness of strategic human resources, you need the capability to gather, track, analyze, and manage your data. This course explores how handling data can affect a company’s efficiency, viewing talent analytics through a strategic lens, as well as how HR can use these metrics to evaluate organizational effectiveness.
Human Resources Future Growth Strategy 5m • 3 Lessons • Intermediate Identifying emerging trends and addressing them with a forward-thinking strategy is an integral ability for HR departments to have. This allows them to help their workforce evolve through proactive change. Without evolving, workforces can stagnate and fall behind in today’s fast-paced world. This course covers important HR trend topics, such as employee wellness and remote work options, as well as forecasting internal and external workforce supply and demand.
The Role of an HR Business Partner 14m • 4 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
In these lessons, you will learn the differences between HR business partners and HR managers, as well as key skills and metrics. You’ll also learn how to manage your time and your role as an HR business partner in your organization.
HR Business Partner Consulting Skills 11m • 4 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
This course will discuss why business acumen is an important tool for an HR business partner. You will learn how it can help you work with leadership and be more actively involved in your organization. These lessons will also cover how to conduct and present research analyses, as well as how to maintain your focus when it comes to strategizing.
HR Business Partner Communication Skills 9m • 3 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
How you communicate with the people in your organization can make or break your effectiveness as an HR business partner. This course will cover how to establish trust, which can better prepare you to communicate organizational changes. These lessons also illustrate methods for talent decision processes and training. You will learn that as an HR business partner, you should always be recruiting.
Aligning the Role of HR with Organizational Strategy 9m • 3 Lessons • Intermediate
Approved by
Society for Human Resource Management (SHRM®)
This module explains the importance of strategic practices in human resources. It covers the role of HR, explores hiring capabilities, and highlights the proper methods of training. It also discusses how to engage your employees properly during the training process. These lessons will demonstrate the duties of strategic HR professionals and ways to utilize the recruiting process to your advantage.
Utilizing the Balanced Scorecard for HR Decision Making 7m • 4 Lessons • Intermediate This course identifies important tools for strategizing, such as an HR strategy map and a balanced scorecard. It covers how best to meet your organization’s objectives while creating efficiencies by properly utilizing technology. The tools you learn will help you ensure that your employees’ needs are being met.
Talent Acquisition and Management 6m • 3 Lessons • Intermediate This module covers best strategies for retaining talent. It explores the important resource of talent analytics. It also covers how to retain and manage talent through engagement practices. These tools will help you keep employees satisfied and loyal to your organization.
Turnover, Making an Offer, and Onboard Planning 9m • 4 Lessons • Beginner In this course, you will learn how to create an effective onboarding process. We will cover making a connection and creating an offer letter. You will also learn about the essential components of onboarding, such as documentation and a new hire packet. By the end of this course, you will be ready for your next employee’s first day.
Employee Onboarding: Making First Day Impressions 9m • 4 Lessons • Beginner In this course, you will learn best practices for introducing a new employee to the company. This includes creating an employee bio with information about them. You will also learn how to share the onboarding responsibility with multiple leaders and employees. By the end of this course, you will be able to create an effective new employee orientation.
Setting Up New Employees for Success 4m • 3 Lessons • Beginner In this course, you will learn how to put new employees on a path to success. You will also learn how to implement a buddy system and mentoring. By the end of this course, you will be able to successfully onboard employees and see if your system is working effectively through feedback.
Onboarding for Remote Employees 5m • 3 Lessons • Beginner In this course, you will learn how to onboard remote employees. This includes making the process efficient with electronic document signing software and new hire packets. You will also learn how to use videos, presentations, and video chats to engage your new hires. By the end of this course, you will have the skills to ensure your remote employees feel welcomed to the company.
Creating a Virtual Interview Process 8m • 3 Lessons • Beginner Creating a variety of ways for job seekers to connect with your company can increase candidate flow and provide more opportunities to select the strongest hire. This module guides you in creating a virtual interview process to grow your teams and your company. Virtual interviewing is an effective way to connect and has many benefits.
The Virtual Interview Process 14m • 6 Lessons • Beginner As you shift your recruiting to a virtual platform, it’s important to set up your recruiting processes. In this module, you will learn about tools you can use in virtual interviews, the hiring cycle, the detailed interview phase, phone screening, scheduling the interview, and the types of virtual interviews you can host. 
Evaluating Candidates: Post Interview Processes 5m • 2 Lessons • Beginner In the post-interview stage of the hiring process, you’ll evaluate the final candidates. This module will teach you how to perform an interview evaluation, along with what’s involved in candidate tracking and disposition. This can help ensure that you’ve made the best possible hiring decisions for your company.
Employee Relations and Its Benefits 13m • 5 Lessons • Intermediate Positive employee relations are essential to the success of a business. It’s not hard to maintain or improve employee relations, but it does take some effort on the part of management and human resources. In this course, you’ll learn some simple ways to improve employee relations, the four pillars of positive employee relations, and how to address some of the most common employee relations problems. Finally, you’ll learn how to craft the employee relations plan best-suited for your organization.
Aspects of Employee Relations 16m • 7 Lessons • Intermediate Understanding the basics of employee relations is just the start to fostering a positive workplace culture in your organization. This course takes a deeper dive into all aspects of employee relations including the benefits of a positive workplace culture, and how to begin to improve employee relations. You’ll learn about the importance of positive and open communication, how to obtain feedback from employees and the specifics for achieving positive relations in a union-management context.
Code of Conduct and Ethics for Employees 38m • 17 Lessons • Beginner
Approved by
HR Certification Institute® (HRCI®)
Codes of conduct and ethics serve an important role in all companies. They act as guidelines for the company's character and expectations. This Code of Conduct and Ethics for Employees course will teach you what each code covers, the differences between the two, and how you can keep yourself and other employees accountable.
Employee Engagement 1h 8m • 43 Lessons • Intermediate
Approved by
HR Certification Institute® (HRCI®)
Employee engagement remains one of the most significant aspects of running a successful business. This online training course teaches managers how to identify disengaged employees. Furthermore, it also provides managers with techniques that allow them to revitalize and motivate their employees. This course addresses topics such as knowing your employees, reward systems, and distribution of power and responsibility.
Creating a Code of Conduct 1h 31m • 38 Lessons • Advanced
Approved by
HR Certification Institute® (HRCI®)
Creating a code of conduct allows your business to have clearly defined expectations for ethics and behavior. This online employee training course covers the reasons for businesses to have a clearly written code of conduct in place. Topics included cover the process of writing the document as well as the training methods required to fully inform your company of the standards in place. Additionally, the course covers how to enforce the code and understanding the diverse backgrounds of your team.
Business Ethics 1h 1m • 38 Lessons • Advanced
Approved by
Society for Human Resource Management (SHRM®) HR Certification Institute® (HRCI®)
Possessing good business ethics allows organizations to gauge the fairness of production, trade, and social responsibility. These business ethics stem from the development of values in response to a long history of ethical reflection. As a result, this course covers important business skills related to making ethical business decisions. This includes ethics in the workplace, effective corporate codes, global business and ethics, and corporate regulatory and compliance.
Risk Management: Identifying Risks 3h 13m • 31 Lessons • Intermediate
Approved by
International Institute of Business Analysis (IIBA®) HR Certification Institute® (HRCI®)
The first step in managing risk often lies in identifying it. By identifying events or issues early on, properly preparing for it becomes easier. Failure to identify risks leaves businesses vulnerable. This online employee training program gives employees all the tools to consider every possibility so as to aid in making the correct risk management decision.
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