Process performance management ensures that businesses are operating at the highest efficiency possible with the lowest amount of waste.
Process performance management ensures that businesses are operating at the highest efficiency possible with the lowest amount of waste. The steps involved with this analysis are all geared toward creating real value-add for the customer. Understanding how to apply, measure, and evaluate by way of process performance provides businesses and leaders with the tools they need to optimize business processes.
In this course on Process Performance Management, you will learn about the core concepts of process performance management and how to apply them in a corporate setting. You will also learn how you can use key performance indicators to measure the efficiency of business processing and guide change within your organization. You will investigate the differences between performance and capability and how they can be used to drive process efficiency. You will also learn how to evaluate different measures of performance and connect process performance to Six Sigma implementation tools.
Learning Objectives:
- Define the components of process performance management
- Outline the standard ways to measure process performance
- Understand the importance of a key production indicator
- Compare and contrast process performance and process capability
- Explain the relationship between process performance and Six Sigma
Transcript
The full transcript is available inside the lesson player once you start the course.
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